Chanel Account Manager
Chanel seeks an Account Manager at Luton Airport, UK. Lead a dynamic team in a luxury retail environment, focusing on client experience and brand representation.
Overview
Chanel, a prestigious name in luxury fashion, is renowned for its commitment to creativity, individuality, and positive global impact. As an independent entity, Chanel cultivates human potential and encourages a culture of innovation. The brand's parent company, Chanel S.A., upholds these values across its diverse portfolio, ensuring a consistent dedication to excellence and sophistication.
Role & Responsibilities
- Lead and mentor a dynamic team to achieve sales targets and develop individual talents.
- Foster an ethical, diverse, and collaborative team environment.
- Address and manage employee relations issues in alignment with Chanel's policies.
- Facilitate effective team communication to ensure shared knowledge.
- Articulate the brand vision and business challenges to empower the team.
- Expand Chanel's client portfolio through strategic data capture.
- Develop business initiatives aligned with brand strategy.
- Manage staff rotas and operational zoning for optimal client experience.
- Communicate retail and stock needs to relevant parties.
- Provide feedback to line managers to influence strategic decisions.
- Create personalized client experiences and build lasting relationships.
- Embrace digital shopping trends and omni-channel strategies.
- Resolve client service complaints holistically.
- Ensure adherence to visual merchandising guidelines.
- Act as a Chanel brand ambassador, sharing knowledge of the brand's heritage and values.
- Implement training and maintain uniform and grooming standards.
Qualifications
- Proven leadership and management experience in a retail environment.
- Strong strategic thinking and analytical skills.
- Ability to develop and empower team members.
Skills
Experience
Significant experience in a retail management role, preferably within the luxury sector.
Workplace
The role is situated in Luton, England, UK. There are currently 2 open positions in Luton on Cerulean. Within England, Cerulean currently features 544 open roles, including 15 recent additions. Across UK, Cerulean lists 571 open roles — 16 of them newly added.
Benefits
Chanel offers a comprehensive benefits package designed to support employees' professional and personal lives. This includes private medical insurance, pension plans, life assurance, retail discounts, employee assistance programs, arts and culture ticket discounts, Chanel product discounts, and a service awards program.
Culture
Chanel fosters an inclusive culture that emphasizes personal growth and collective progress. The brand values the uniqueness of each individual, enhancing team diversity and effectiveness. Chanel encourages applications from diverse backgrounds, valuing the unique perspectives and experiences candidates bring.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.