- Location
- Cairo Cairo Governorate Egypt
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Human Resources, People & Culture
- Posted
- Nov 9, 2026
About Chalhoub Group
Founded in 1955 by Michel and Widad Chalhoub, Chalhoub Group has grown into a leading partner for luxury across the Middle East. Headquartered in Dubai, the family-owned group brings together international maisons and homegrown concepts across fashion, beauty and lifestyle, combining regional expertise with retail and distribution capabilities. As an employer, it offers career opportunities spanning client experience, brand management, merchandising, logistics and digital innovation. Its multicultural environment connects employees with the evolving expectations of luxury consumers, while its emphasis on learning, entrepreneurship and sustainability provides a distinctive setting for professionals seeking to shape the region’s luxury landscape.
Chalhoub Group is seeking a Trainer to support employee development across Egypt through onboarding, training, coaching, and career progression initiatives. The role delivers learning in classroom, virtual, one-to-one, and on-floor formats, partners with brands and internal teams, and requires 3–4 years of relevant experience and fluency in English. This is a full-time position.
Role & Responsibilities
- Deliver onboarding and training programs covering sales, customer experience, communication, English, leadership, and other business needs.
- Create, adapt, and personalize training materials based on business and learner needs.
- Deliver training in classroom, virtual, one-to-one coaching, and on-floor formats.
- Visit stores across Egypt to deliver training and coach employees on the floor.
- Support employee development and career progression, including leadership training for potential promotions.
- Review and update training content to keep it relevant and effective.
- Support employees on learning platforms such as Chalhoub University.
- Evaluate training effectiveness and identify areas for improvement.
- Work with brands and internal teams to identify training needs and provide relevant learning and development solutions.
- Stay updated on new training methods, tools, and learning ideas.
- Support relevant learning and development projects and initiatives.
Qualifications
- Retail experience is highly preferred; hospitality and sales experience are also valued.
- Fluency in English is required.
- Strong training delivery, presentation, and communication skills.
- Experience creating or adapting training materials.
- Strong coaching and facilitation skills.
- Good understanding of sales and customer experience.
- Comfortable delivering on-floor or in-store training and one-to-one coaching.
- Flexible and willing to travel across Egypt to support retail stores.
- Strong organizational and interpersonal skills.
- Training, coaching, learning and development, or relevant certifications are a plus.
Skills
Experience
3–4 years in Training, Learning and Development, or Coaching.
Workplace
The role is situated in Cairo, Cairo Governorate, Egypt.
Explore jobs in Egypt.
Benefits
Health care, child education contribution, remote and flexible working policies, and exclusive employee discounts. Learning and development opportunities and exposure to different assignments are also offered.
Culture
Chalhoub Group combines its heritage as a family-owned business with the dynamism of the Middle East’s luxury sector, fostering a multicultural workplace rooted in collaboration and long-term relationships. Its culture emphasizes continuous learning, entrepreneurial initiative and excellence in customer experience, encouraging employees to develop their expertise while contributing to the evolution of luxury retail.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.