- Location
- Tabuk Tabuk Province Saudi Arabia
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Nov 9, 2026
About Chalhoub Group
Founded in 1955 by Michel and Widad Chalhoub, Chalhoub Group has grown into a leading partner for luxury across the Middle East. Headquartered in Dubai, the family-owned group brings together international maisons and homegrown concepts across fashion, beauty and lifestyle, combining regional expertise with retail and distribution capabilities. As an employer, it offers career opportunities spanning client experience, brand management, merchandising, logistics and digital innovation. Its multicultural environment connects employees with the evolving expectations of luxury consumers, while its emphasis on learning, entrepreneurship and sustainability provides a distinctive setting for professionals seeking to shape the region’s luxury landscape.
Chalhoub Group is hiring a Store Supervisor for the Swarovski boutique in Tabuk to lead the sales team, achieve sales targets and deliver an exceptional guest experience. The role oversees daily store operations, team development, customer initiatives, loyalty programme activity and online-purchase pickup service levels.
Role & Responsibilities
- Lead the sales team to achieve sales targets while delivering an exceptional guest experience.
- Support the implementation of customer relationship management, customer experience, and other key customer and employee initiatives in the store.
- Develop team talent through on-the-job coaching and stretch assignments, in coordination with the People Partner.
- Improve employee satisfaction through employee initiatives, culture, and experiences.
- Oversee daily store operations related to visual merchandising, retail point-of-sale compliance, and sales team scheduling.
- Support store employees during in-store events.
- Act as the main point of contact for the back-office team.
- Ensure that online purchases and in-store pickups are completed within service-level agreements.
- Ensure the information team receives customer data that meets the marketing team's requirements.
- Promote the MUSE loyalty programme and ensure team members understand the app's offers.
- Increase store revenue targets.
- Drive in-store sales.
- Support in-store customer experience initiatives.
- Provide feedback on what is and is not working in the store.
Qualifications
- At least 2 years of experience in luxury retail; jewellery or accessories experience is preferred.
- Previous experience in a supervisory role leading a sales team.
- A proven track record of achieving sales targets.
- Strong communication and high-end customer service skills.
Skills
Experience
At least 2 years in luxury retail, preferably in jewellery or accessories, and previous experience in a supervisory role leading a sales team.
Workplace
This position is based in Tabuk, Tabuk Province, Saudi Arabia.
Explore jobs in Saudi Arabia.
Benefits
Healthcare, contribution to children's education, remote-work policies, flexible-work policies, and exclusive employee discounts.
Culture
Chalhoub Group combines its heritage as a family-owned business with the dynamism of the Middle East’s luxury sector, fostering a multicultural workplace rooted in collaboration and long-term relationships. Its culture emphasizes continuous learning, entrepreneurial initiative and excellence in customer experience, encouraging employees to develop their expertise while contributing to the evolution of luxury retail.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.