- Employment
- Full-Time
- Seniority
- Senior
- Department
- Retail & Boutique Operations
- Posted
- Nov 9, 2026
About Chalhoub Group
Founded in 1955 by Michel and Widad Chalhoub, Chalhoub Group has grown into a leading partner for luxury across the Middle East. Headquartered in Dubai, the family-owned group brings together international maisons and homegrown concepts across fashion, beauty and lifestyle, combining regional expertise with retail and distribution capabilities. As an employer, it offers career opportunities spanning client experience, brand management, merchandising, logistics and digital innovation. Its multicultural environment connects employees with the evolving expectations of luxury consumers, while its emphasis on learning, entrepreneurship and sustainability provides a distinctive setting for professionals seeking to shape the region’s luxury landscape.
The Senior Fragrance Consultant advises clients on fragrance and product ranges, delivers premium service, and supports sales, reporting, merchandising and stock operations. This is a full-time role in Al Ain, with health care, child education contribution, flexible and remote working policies, and employee discounts.
Role & Responsibilities
- Build and maintain guest-experience standards to foster strong customer loyalty.
- Respond to customer queries about products, prices, availability, product uses and services.
- Assess customers’ needs, assist them in meeting those needs, and meet or exceed their expectations.
- Recommend product ranges suited to customers’ needs.
- Demonstrate the use and benefits of different brands and products.
- Generate sales and achieve line and sales targets using makeup knowledge.
- Track sell-out targets at store level.
- Prepare daily sales reports.
- Participate in achieving incentives.
- Track post-launch sales at store level.
- Maintain in-store merchandising levels in line with brand guidelines.
- Replenish stock on the appropriate shelves and counters at appropriate times.
- Report stock shortages using the stock order form.
- Ensure stock is received in accordance with established procedures.
Qualifications
- Proven fragrance expertise, including a strong understanding of fragrance families, ingredients, layering and client consultation.
- Strong knowledge of luxury retail standards and premium customer service.
- Passion for fragrance, storytelling and creating personalized scent journeys for clients.
- Fluent spoken English; additional languages are an advantage.
Skills
Benefits
Health care, child education contribution, remote and flexible working policies, exclusive employee discounts, learning and development opportunities, exposure to different assignments, and internal mobility.
Culture
Chalhoub Group combines its heritage as a family-owned business with the dynamism of the Middle East’s luxury sector, fostering a multicultural workplace rooted in collaboration and long-term relationships. Its culture emphasizes continuous learning, entrepreneurial initiative and excellence in customer experience, encouraging employees to develop their expertise while contributing to the evolution of luxury retail.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.