- Employment
- Full-Time
- Seniority
- Senior
- Department
- E-Commerce, Digital & Data Analytics
- Posted
- Nov 11, 2026
About Chalhoub Group
Founded in 1955 by Michel and Widad Chalhoub, Chalhoub Group has grown into a leading partner for luxury across the Middle East. Headquartered in Dubai, the family-owned group brings together international maisons and homegrown concepts across fashion, beauty and lifestyle, combining regional expertise with retail and distribution capabilities. As an employer, it offers career opportunities spanning client experience, brand management, merchandising, logistics and digital innovation. Its multicultural environment connects employees with the evolving expectations of luxury consumers, while its emphasis on learning, entrepreneurship and sustainability provides a distinctive setting for professionals seeking to shape the region’s luxury landscape.
Chalhoub Group is hiring a Senior E-Commerce Marketplace Associate in Dubai to manage the commercial and operational performance of beauty brands across GCC marketplaces, including Amazon, Noon, and Namshi. The role covers account management, online trading, content, pricing, inventory, trade marketing, financial performance, analytics, and cross-functional execution. It is a full-time position requiring 4–6+ years of relevant experience.
Role & Responsibilities
- Manage commercial relationships with assigned marketplaces, including account plans, commercial calendars, trading terms, promotions, launches, and escalations.
- Deliver sales targets across accounts and track performance against budget and forecast by brand, SKU, and platform; identify risks and growth opportunities.
- Manage online stores by ensuring accurate listings, pricing, assortment, visibility, and stock status; monitor stores daily and resolve execution issues.
- Maintain high-quality, on-brand product pages, including titles, descriptions, images, keywords, and claims, and ensure new launches are trade-ready before going live.
- Monitor pricing and competitor activity across markets, protect brand positioning and profitability, and escalate violations.
- Coordinate with Supply Chain and e-tailers to maintain optimal stock, flag out-of-stock risks, and support forecasting.
- Secure and manage digital visibility, including banners, placements, and sponsored media, and track campaign ROI.
- Monitor account profitability, trade spend, rebates, and commissions; analyse ROI and support commercial negotiations.
- Build dashboards and reports covering key KPIs, including net sales, ASP, conversion, availability, and ROI; deliver actionable insights.
- Collaborate with Brand, Trade and Digital Marketing, Finance, Supply Chain, and regional and global brand teams to ensure seamless execution.
- Manage the day-to-day commercial and operational performance of beauty brands across leading GCC marketplaces, driving online sales growth, brand visibility, profitability, and execution excellence across assigned e-tailers.
Qualifications
- Bachelor's degree in Business, Marketing, E-commerce, or a related field.
- 4–6+ years in e-commerce, marketplace management, or FMCG/beauty commercial roles.
- Hands-on experience with Amazon, Noon, Namshi, or equivalent GCC marketplaces.
- Beauty, cosmetics, personal care, or FMCG background strongly preferred.
- Strong commercial and analytical skills, with experience across sales data, dashboards, forecasts, and budgets.
- Excellent Excel and PowerPoint; strong negotiation and stakeholder management.
- Highly organized and commercially driven, with the ability to manage multiple brands, platforms, and markets.
Skills
Experience
4–6+ years in e-commerce, marketplace management, or FMCG/beauty commercial roles.
Education
Bachelor's degree in Business, Marketing, E-commerce, or a related field.
Benefits
Health care, child education contribution, remote and flexible working policies, exclusive employee discounts, learning and development opportunities, and exposure to different assignments within the role or through internal mobility.
Culture
Chalhoub Group combines its heritage as a family-owned business with the dynamism of the Middle East’s luxury sector, fostering a multicultural workplace rooted in collaboration and long-term relationships. Its culture emphasizes continuous learning, entrepreneurial initiative and excellence in customer experience, encouraging employees to develop their expertise while contributing to the evolution of luxury retail.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.