- Employment
- Full-Time
- Seniority
- Manager
- Department
- IT & Technology Systems
- Posted
- Nov 9, 2026
About Chalhoub Group
Founded in 1955 by Michel and Widad Chalhoub, Chalhoub Group has grown into a leading partner for luxury across the Middle East. Headquartered in Dubai, the family-owned group brings together international maisons and homegrown concepts across fashion, beauty and lifestyle, combining regional expertise with retail and distribution capabilities. As an employer, it offers career opportunities spanning client experience, brand management, merchandising, logistics and digital innovation. Its multicultural environment connects employees with the evolving expectations of luxury consumers, while its emphasis on learning, entrepreneurship and sustainability provides a distinctive setting for professionals seeking to shape the region’s luxury landscape.
Chalhoub Group is hiring a Quality Engineering Manager in Bengaluru to lead enterprise quality governance, release gates, defect analytics, QA team development and testing across integrated systems. The role requires 10+ years of hands-on quality engineering and QA experience, including ecommerce or retail technology exposure.
Role & Responsibilities
- Own the Quality Governance capability by defining enterprise quality standards, managing release quality gates, and tracking defect metrics to improve delivery quality across engineering teams.
- Define and own enterprise quality standards and QA methodologies across engineering teams to ensure consistent, high-quality delivery.
- Manage release quality gates and govern entry and exit criteria so releases meet defined quality and business requirements before go-live.
- Track and analyze defect metrics and quality analytics using tools such as TestRail to identify trends and drive continuous improvement.
- Own release management from a quality perspective, ensuring quality sign-off and release readiness across releases.
- Own UAT readiness, quality sign-off, and post-release defect triage for major launches, ensuring business and technical stakeholders have clear entry and exit criteria.
- Lead and develop the QA team, set technical direction, mentor engineers, and build QA capability.
- Report quality posture, release risk, and defect trends to engineering leadership through concise dashboards and agreed improvement actions.
- Partner with engineering and product teams to embed quality practices early in the SDLC and report quality posture to leadership.
- Drive continuous improvement of QA processes, incorporating AI-assisted defect analytics and predictive quality insights to prioritize testing effort.
- Plan, design, execute, and document functional, integration, end-to-end, and regression testing for assigned scope.
Qualifications
- 10+ years of hands-on experience in quality engineering and QA, including defining quality standards and managing release quality gates.
- Strong command of QA standards, QA methodologies, release management, and defect analytics, with hands-on experience using tools such as TestRail.
- Proven experience leading or mentoring QA engineers and driving continuous improvement in delivery quality.
- Understanding of quality metrics and reporting to support data-driven quality decisions.
- Experience supporting quality governance in ecommerce or retail technology environments with complex integrations, releases, and business cutovers.
- Familiarity with AI-assisted defect analytics and predictive quality insights to enhance testing effectiveness.
- Experience organizing testing for multiple integrated systems.
Skills
Experience
10+ years of hands-on experience in quality engineering and QA.
Workplace
The role is situated in Bengaluru, Karnataka, India.
Explore jobs in India.
Benefits
Health care, child education contribution, remote and flexible working policies, and exclusive employee discounts. Learning and development opportunities, exposure to different assignments, and internal mobility.
Culture
Chalhoub Group combines its heritage as a family-owned business with the dynamism of the Middle East’s luxury sector, fostering a multicultural workplace rooted in collaboration and long-term relationships. Its culture emphasizes continuous learning, entrepreneurial initiative and excellence in customer experience, encouraging employees to develop their expertise while contributing to the evolution of luxury retail.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.