Chalhoub Group People Experience and Culture Specialist

About Chalhoub Group

Founded in 1955 by Michel and Widad Chalhoub, Chalhoub Group has grown into a leading partner for luxury across the Middle East. Headquartered in Dubai, the family-owned group brings together international maisons and homegrown concepts across fashion, beauty and lifestyle, combining regional expertise with retail and distribution capabilities. As an employer, it offers career opportunities spanning client experience, brand management, merchandising, logistics and digital innovation. Its multicultural environment connects employees with the evolving expectations of luxury consumers, while its emphasis on learning, entrepreneurship and sustainability provides a distinctive setting for professionals seeking to shape the region’s luxury landscape.

Role & Responsibilities

• Co-create and drive Egypt’s People Experience and Culture roadmap with the country leadership team, aligning it with Group priorities and local business and workforce needs.
• Translate employee and business insights into targeted priorities, interventions, and action plans.
• Partner with leaders to strengthen team cultures and embed inclusive, engaging, and healthy ways of working.
• Monitor the country roadmap’s progress and impact, identifying risks, gaps, and opportunities for continuous improvement.
• Lead the local activation and embedding of Group culture principles and behaviours, adapting initiatives for local relevance while preserving their purpose.
• Design and facilitate culture interventions, including bootcamps, culture labs, hackathons, leadership sessions, and co-creation forums.
• Work with leaders and People Partners to diagnose and address culture priorities at country, business-unit, and team levels.
• Build accountability and advocacy for culture across leadership teams, employee communities, and local champions.
• Design and deliver people-centred change and communication campaigns that build understanding, participation, and sustained behaviour change.
• Mobilise People Experience and Culture communities and employee champions to strengthen bottom-up ownership of the workplace experience.
• Lead the Voice of People survey and other employee-listening activities in Egypt, including pulse checks, interviews, focus groups, and workshops.
• Work with leaders and People Partners to interpret findings, identify priorities, and translate insights into measurable action plans.
• Lead Egypt’s Great Place to Work certification process, coordinating stakeholders, communications, submissions, and follow-up actions.
• Design and deliver engagement and wellbeing initiatives that respond to employee needs and support a healthy, inclusive, and connected workplace.
• Facilitate employee forums, town halls, listening sessions, and events that promote dialogue, transparency, and connection.
• Support internal and external storytelling that strengthens employee engagement and showcases the workplace experience in Egypt.
• Lead employee journey mapping across priority stages of the employee lifecycle to identify experience gaps and improvement opportunities.
• Partner with business units and People Partners to conduct employee experience diagnostics using quantitative and qualitative research methods.
• Facilitate design-thinking and co-creation workshops to redesign priority experiences from an employee-centred perspective.
• Localise and deploy Group employee experience products and solutions, including onboarding, internal mobility, flexible working, and other priority touchpoints.
• Design and pilot new employee experience interventions in Egypt, evaluate their effectiveness, and recommend opportunities for wider implementation.
• Consolidate and analyse employee experience, culture, engagement, and wellbeing data to identify trends, risks, and improvement opportunities.
• Develop reports, dashboards, and executive presentations that turn data into meaningful insights and recommendations for leaders and the People and Culture community.
• Establish success measures for initiatives and evaluate their reach, effectiveness, adoption, and employee impact.
• Integrate insights from different listening channels to provide a holistic view of employee experience in Egypt.
• Build trusted relationships with senior leaders, People Partners, and key stakeholders to understand priorities and elevate culture and employee experience across Egypt.
• Advise on culture, employee experience, engagement, and wellbeing, offering insight-led recommendations and constructively challenging leaders where needed.
• Partner with leaders to diagnose needs, co-create relevant interventions, and translate priorities into sustainable action.
• Connect country and Group stakeholders to strengthen alignment, share effective practices, and maintain collective ownership of outcomes.

Skills

Benefits

Health care, child education contribution, remote and flexible working policies, employee discounts, learning and development opportunities, exposure to different assignments, and internal mobility opportunities.

Culture

Chalhoub Group combines its heritage as a family-owned business with the dynamism of the Middle East’s luxury sector, fostering a multicultural workplace rooted in collaboration and long-term relationships. Its culture emphasizes continuous learning, entrepreneurial initiative and excellence in customer experience, encouraging employees to develop their expertise while contributing to the evolution of luxury retail.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.