Chalhoub Group Order Management Trainee

Dubai Dubai UAE

Location
Dubai Dubai UAE
Employment
Internship
Seniority
Entry-Level
Posted
Nov 12, 2026

About Chalhoub Group

Founded in 1955 by Michel and Widad Chalhoub, Chalhoub Group has grown into a leading partner for luxury across the Middle East. Headquartered in Dubai, the family-owned group brings together international maisons and homegrown concepts across fashion, beauty and lifestyle, combining regional expertise with retail and distribution capabilities. As an employer, it offers career opportunities spanning client experience, brand management, merchandising, logistics and digital innovation. Its multicultural environment connects employees with the evolving expectations of luxury consumers, while its emphasis on learning, entrepreneurship and sustainability provides a distinctive setting for professionals seeking to shape the region’s luxury landscape.

The Order Management Trainee supports inbound shipment ASN processes, supplier documentation, logistics-system updates, delivery scheduling, shipment visibility, issue resolution, reporting, and process improvement. The role is an apprenticeship in Dubai.

Role & Responsibilities

  • Support the ASN (Advanced Shipping Notice) process for inbound shipments.
  • Validate supplier shipping documents, including commercial invoices, packing lists, and supporting documents.
  • Assist in creating and maintaining ASNs in the WMS and related logistics systems.
  • Coordinate shipment readiness with suppliers, freight forwarders, warehouses, transportation teams, and business units.
  • Support the scheduling and management of warehouse delivery appointments.
  • Monitor ASN status and help resolve exceptions before goods arrive at the distribution center.
  • Support investigations into ASN discrepancies and documentation- or system-related issues.
  • Maintain shipment visibility and help communicate status to stakeholders.
  • Assist with operational reporting and KPI tracking related to ASN performance.
  • Support continuous improvement and automation initiatives.

Qualifications

  • Exposure to an OMS (Order Management System) or willingness to learn.
  • Proficiency in Excel.
  • Flexibility and agility.
  • Willingness to learn.
  • Strong analytical skills.
  • Supportive mindset.

Skills

Excel OMS (Order Management System) WMS

Workplace

This position is based in Dubai, Dubai, UAE.

The setting UAE

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Benefits

Health care, child education contribution, remote and flexible working policies, and exclusive employee discounts. Learning and development opportunities and exposure to different assignments are also offered.

Culture

Chalhoub Group combines its heritage as a family-owned business with the dynamism of the Middle East’s luxury sector, fostering a multicultural workplace rooted in collaboration and long-term relationships. Its culture emphasizes continuous learning, entrepreneurial initiative and excellence in customer experience, encouraging employees to develop their expertise while contributing to the evolution of luxury retail.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Chalhoub Group

Chalhoub Group Order Management Trainee

Dubai, UAE

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