- Location
- Jeddah Makkah Region Saudi Arabia
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Posted
- Nov 9, 2026
About Chalhoub Group
Founded in 1955 by Michel and Widad Chalhoub, Chalhoub Group has grown into a leading partner for luxury across the Middle East. Headquartered in Dubai, the family-owned group brings together international maisons and homegrown concepts across fashion, beauty and lifestyle, combining regional expertise with retail and distribution capabilities. As an employer, it offers career opportunities spanning client experience, brand management, merchandising, logistics and digital innovation. Its multicultural environment connects employees with the evolving expectations of luxury consumers, while its emphasis on learning, entrepreneurship and sustainability provides a distinctive setting for professionals seeking to shape the region’s luxury landscape.
The Luxury Technology Team Supervisor oversees store-level sell-out targets, team performance, stock levels, and customer service, while supporting CRM and customer experience initiatives. This is a full-time role in Jeddah, Saudi Arabia.
Role & Responsibilities
- Accountable for store-level sell-out targets.
- Build relationships with category managers at store level.
- Monitor daily and weekly sales performance for each Expert within the assigned coverage.
- Supervise, motivate, and manage a team of permanent Experts to achieve sell-out targets.
- Maintain accurate records of individual sales results, team performance, and activities.
- Improve individual Experts’ performance and skills.
- Ensure appropriate stock levels in assigned stores.
- Foster a positive, high-energy, results-focused team environment.
- Address and resolve performance issues.
- Ensure the team delivers excellent customer service.
- Achieve individual and collective sales targets while delivering an exceptional guest experience.
- Support the implementation of CRM, CX, and other key customer and people initiatives in-store.
Qualifications
- Strong communication skills.
- Previous retail experience in fashion, jewelry, accessories, or technology.
- 2 years of experience in retail.
Skills
Experience
2 years of experience in retail.
Workplace
This position is based in Jeddah, Makkah Region, Saudi Arabia.
Explore jobs in Saudi Arabia.
Benefits
Health care, child education contribution, remote and flexible working policies, and exclusive employee discounts.
Culture
Chalhoub Group combines its heritage as a family-owned business with the dynamism of the Middle East’s luxury sector, fostering a multicultural workplace rooted in collaboration and long-term relationships. Its culture emphasizes continuous learning, entrepreneurial initiative and excellence in customer experience, encouraging employees to develop their expertise while contributing to the evolution of luxury retail.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.