- Employment
- Full-Time
- Seniority
- Director
- Department
- IT & Technology Systems
- Posted
- Nov 9, 2026
About Chalhoub Group
Founded in 1955 by Michel and Widad Chalhoub, Chalhoub Group has grown into a leading partner for luxury across the Middle East. Headquartered in Dubai, the family-owned group brings together international maisons and homegrown concepts across fashion, beauty and lifestyle, combining regional expertise with retail and distribution capabilities. As an employer, it offers career opportunities spanning client experience, brand management, merchandising, logistics and digital innovation. Its multicultural environment connects employees with the evolving expectations of luxury consumers, while its emphasis on learning, entrepreneurship and sustainability provides a distinctive setting for professionals seeking to shape the region’s luxury landscape.
The Head of Quality and Automation will lead enterprise quality governance, release gates, test automation, RPA, and AI adoption across engineering squads, while remaining hands-on with testing and defect triage. The role requires at least 9 years of quality engineering, test automation, and QA leadership experience, including retail or ecommerce technology exposure.
Role & Responsibilities
- Define and own enterprise quality standards and QA methodologies across engineering squads to ensure consistent, high-quality delivery.
- Manage release quality gates and govern entry and exit criteria so releases meet defined quality and business requirements before go-live.
- Track and analyze defect metrics and quality analytics using tools such as TestRail to identify trends and drive continuous improvement.
- Own the test automation strategy, building and governing automated regression and CI/CD testing frameworks using Selenium and Playwright to enable shift-left testing and continuous delivery.
- Lead the automation capability, directing RPA engineers using UiPath to automate finance, logistics, and HR workflows, and governing bot reliability, error handling, and process digitization standards.
- Own UAT readiness, quality sign-off, and post-release defect triage for major launches, ensuring clear entry and exit criteria for business and technical stakeholders.
- Lead adoption of AI in QA and RPA, introducing agentic testing and AI-powered workflows to improve testing and automation.
- Lead and develop the quality and automation squad, setting technical direction, mentoring engineers, and building QA, test automation, and RPA capability.
- Report quality posture, release risk, and defect trends to engineering leadership, and drive continuous improvement using AI-assisted defect analytics and predictive quality insights.
- Remain hands-on by planning, designing, executing, and documenting functional, integration, end-to-end, and regression testing, and organizing testing across multiple integrated systems for the assigned scope.
Qualifications
- Minimum 9 years of experience in quality engineering, test automation, and QA leadership, including defining quality standards and managing release quality gates.
- Strong command of QA standards, QA methodologies, release management, and defect analytics, with hands-on experience using tools such as TestRail.
- Expertise in test automation frameworks (Selenium and Playwright), automated regression, and CI/CD testing, with experience leading RPA delivery using UiPath.
- Proven experience leading and mentoring QA and automation engineers and driving continuous improvement in delivery quality.
- Experience supporting quality governance in ecommerce or retail technology environments with complex integrations, releases, and cutovers; familiarity with AI-assisted defect analytics.
- Knowledge of the retail and digital sectors, with previous experience in web, mobile, and retail-oriented quality assurance.
Skills
Experience
Minimum 9 years in quality engineering, test automation, and QA leadership.
Workplace
This position is based in Bengaluru, Karnataka, India.
Explore jobs in India.
Benefits
Health care, child education contribution, remote and flexible working policies, and exclusive employee discounts. Learning and development opportunities, exposure to different assignments, and internal mobility are also offered.
Culture
Chalhoub Group combines its heritage as a family-owned business with the dynamism of the Middle East’s luxury sector, fostering a multicultural workplace rooted in collaboration and long-term relationships. Its culture emphasizes continuous learning, entrepreneurial initiative and excellence in customer experience, encouraging employees to develop their expertise while contributing to the evolution of luxury retail.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.