- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Posted
- Nov 9, 2026
About Chalhoub Group
Founded in 1955 by Michel and Widad Chalhoub, Chalhoub Group has grown into a leading partner for luxury across the Middle East. Headquartered in Dubai, the family-owned group brings together international maisons and homegrown concepts across fashion, beauty and lifestyle, combining regional expertise with retail and distribution capabilities. As an employer, it offers career opportunities spanning client experience, brand management, merchandising, logistics and digital innovation. Its multicultural environment connects employees with the evolving expectations of luxury consumers, while its emphasis on learning, entrepreneurship and sustainability provides a distinctive setting for professionals seeking to shape the region’s luxury landscape.
The Fragrance Consultant advises clients on fragrance and product ranges, delivers a premium guest experience, drives sales against targets, and supports store-level sales tracking, merchandising, and stock processes. This is a full-time role with Chalhoub Group in Lusail, Qatar.
Role & Responsibilities
- Build and maintain guest experience standards to foster strong customer loyalty.
- Address customer queries about products, prices, availability, product uses, and services.
- Assess customer needs, provide assistance, and meet or exceed expectations.
- Advise customers on product ranges suited to their needs.
- Demonstrate the use and benefits of brands and products.
- Generate sales and achieve line and sales targets using makeup knowledge.
- Track store-level sell-out targets.
- Generate daily sales reports.
- Participate in achieving incentives.
- Track post-launch sales at store level.
- Ensure in-store merchandising meets brand guidelines.
- Replenish stock on the appropriate shelves or counters at the appropriate times.
- Report stock shortages using the stock order form.
- Ensure stock is received according to established procedures.
Qualifications
- Proven expertise in fragrance, including a strong understanding of fragrance families, ingredients, layering, and client consultation.
- Strong knowledge of luxury retail standards and premium customer service.
- Passion for fragrance, storytelling, and creating personalized scent journeys for clients.
- Fluent spoken English; additional languages are an advantage.
Skills
Workplace
The role is situated in Lusail, Al Daayen, Qatar — conveniently close to Doha.
Explore jobs in Qatar.
Benefits
Health care, child education contribution, remote and flexible working policies, and exclusive employee discounts; learning and development opportunities and internal mobility.
Culture
Chalhoub Group combines its heritage as a family-owned business with the dynamism of the Middle East’s luxury sector, fostering a multicultural workplace rooted in collaboration and long-term relationships. Its culture emphasizes continuous learning, entrepreneurial initiative and excellence in customer experience, encouraging employees to develop their expertise while contributing to the evolution of luxury retail.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.