- Location
- Cairo Cairo Governorate Egypt
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Nov 9, 2026
About Chalhoub Group
Founded in 1955 by Michel and Widad Chalhoub, Chalhoub Group has grown into a leading partner for luxury across the Middle East. Headquartered in Dubai, the family-owned group brings together international maisons and homegrown concepts across fashion, beauty and lifestyle, combining regional expertise with retail and distribution capabilities. As an employer, it offers career opportunities spanning client experience, brand management, merchandising, logistics and digital innovation. Its multicultural environment connects employees with the evolving expectations of luxury consumers, while its emphasis on learning, entrepreneurship and sustainability provides a distinctive setting for professionals seeking to shape the region’s luxury landscape.
The Fragrance Consultant represents fragrance brands, delivers personalized consultations, and drives sales across retail locations in Cairo and Giza. The full-time role includes achieving sales targets and KPIs, supporting launches and in-store activations, maintaining merchandising and stock standards, and rotating between store locations as required.
Role & Responsibilities
- Deliver personalized customer experiences and build client loyalty.
- Understand customers’ preferences, needs, and fragrance profiles.
- Recommend and sell fragrances suited to customers’ preferences, occasions, and individual needs.
- Demonstrate knowledge of fragrance notes, families, products, and brand stories.
- Communicate product features, benefits, prices, availability, and promotions.
- Provide engaging fragrance consultations and product demonstrations.
- Achieve individual and store sales targets, KPIs, and incentive objectives.
- Drive upselling and cross-selling across the fragrance portfolio.
- Track sell-out performance and contribute to monthly sales targets.
- Monitor and report daily sales performance.
- Support new product launches, promotional activities, and in-store activations.
- Maintain the counter or store in accordance with brand standards and guidelines.
- Ensure proper merchandising and product visibility.
- Maintain adequate stock levels and ensure timely replenishment.
- Report stock shortages and support stock ordering processes.
- Ensure stock is received and handled according to established procedures.
- Maintain high standards of grooming and professional appearance.
- Represent the fragrance brands and consistently reflect their image and values.
Qualifications
- Previous experience in fragrance or beauty retail, preferably in a premium or luxury environment.
- Strong passion for fragrances, beauty, and client experience.
- Flexibility and adaptability, with willingness to work retail hours and rotate across store locations as required.
- Good knowledge of fragrance products, notes, and fragrance families is highly desirable.
- Proven experience achieving sales targets and KPIs.
- Strong communication, interpersonal, and customer engagement skills.
- Ability to build customer relationships and provide personalized recommendations.
- Commercially driven, with strong upselling and cross-selling skills.
- Strong grooming and professional presentation.
Skills
Workplace
This position is based in Cairo, Cairo Governorate, Egypt.
Explore jobs in Egypt.
Benefits
Health care, child education contribution, remote and flexible working policies, exclusive employee discounts, learning and development opportunities, and internal mobility.
Culture
Chalhoub Group combines its heritage as a family-owned business with the dynamism of the Middle East’s luxury sector, fostering a multicultural workplace rooted in collaboration and long-term relationships. Its culture emphasizes continuous learning, entrepreneurial initiative and excellence in customer experience, encouraging employees to develop their expertise while contributing to the evolution of luxury retail.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.