- Employment
- Part-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Nov 12, 2026
About Chalhoub Group
Founded in 1955 by Michel and Widad Chalhoub, Chalhoub Group has grown into a leading partner for luxury across the Middle East. Headquartered in Dubai, the family-owned group brings together international maisons and homegrown concepts across fashion, beauty and lifestyle, combining regional expertise with retail and distribution capabilities. As an employer, it offers career opportunities spanning client experience, brand management, merchandising, logistics and digital innovation. Its multicultural environment connects employees with the evolving expectations of luxury consumers, while its emphasis on learning, entrepreneurship and sustainability provides a distinctive setting for professionals seeking to shape the region’s luxury landscape.
The Fragrance Consultant advises customers on perfumes and suitable products, including fragrance and allergy routines, while delivering high-level service and achieving sales targets. The role covers customer relationships, MUSE loyalty enrolment, events, merchandising, stock and sales reporting, in-store e-commerce fulfilment, digital clienteling and product training. This is a part-time opportunity for Emiratisation.
Role & Responsibilities
- Represent the brand by communicating its values and philosophy in interactions with customers and team members.
- Generate sales and achieve line and sales targets through fragrance sales while following sales and operational policies.
- Maintain an accurate customer database to strengthen relationships and create future sales opportunities.
- Promote the MUSE loyalty programme, increase enrolment and acquire new customers.
- Understand the brand’s online offers and activities.
- Participate in brand events inside or outside the store when required, and drive fragrance sales during events, promotions and launches.
- Support other stores and team members when required.
- Keep up to date with trends, products and competitors.
- Deliver an exceptional customer experience across physical and digital touchpoints by building rapport, sharing product knowledge and expert advice, and responding proactively to customers’ needs, interests and preferences.
- Demonstrate the usage and benefits of brands and products in line with retail policies.
- Use clienteling techniques and tools, including messaging and virtual shopping appointments, to connect with customers, build trusted one-to-one relationships and drive loyalty.
- Maintain operating standards, including merchandising levels, stock replenishment and displays, in line with the brand’s visual merchandising guidelines.
- Report stock shortages using the stock order form and ensure stock is received in accordance with procedures.
- Prepare daily sales reports and track post-launch sales and store-level sell-out.
- Fulfil e-commerce orders from the store within established service-level agreements for time and quality.
- Understand and use available technology, including the Clienteling app and OMS, to enhance the customer experience in and outside the store.
- Attend product and product knowledge training provided by the brand, the company through Chalhoub University, and Axonify to improve performance and skills.
Qualifications
- Two years of experience in the beauty industry is a plus.
- This opportunity is for Emiratisation.
Skills
Experience
Two years of experience in the beauty industry is a plus.
Workplace
This position is based in Abu Dhabi, Abu Dhabi, UAE.
Explore jobs in the UAE.
Benefits
Health care, child education contribution, remote and flexible working policies, and exclusive employee discounts.
Culture
Chalhoub Group combines its heritage as a family-owned business with the dynamism of the Middle East’s luxury sector, fostering a multicultural workplace rooted in collaboration and long-term relationships. Its culture emphasizes continuous learning, entrepreneurial initiative and excellence in customer experience, encouraging employees to develop their expertise while contributing to the evolution of luxury retail.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.