- Location
- Al Khobar Eastern Province Saudi Arabia
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Nov 9, 2026
About Chalhoub Group
Founded in 1955 by Michel and Widad Chalhoub, Chalhoub Group has grown into a leading partner for luxury across the Middle East. Headquartered in Dubai, the family-owned group brings together international maisons and homegrown concepts across fashion, beauty and lifestyle, combining regional expertise with retail and distribution capabilities. As an employer, it offers career opportunities spanning client experience, brand management, merchandising, logistics and digital innovation. Its multicultural environment connects employees with the evolving expectations of luxury consumers, while its emphasis on learning, entrepreneurship and sustainability provides a distinctive setting for professionals seeking to shape the region’s luxury landscape.
The Fashion Advisor at Chalhoub Group's The Deal, Al Khobar Mall, achieves sales targets while delivering an exceptional guest experience and supporting customer relationship management and store initiatives. The role covers customer insights, omnichannel client relationships, visual merchandising compliance, online order collection, loyalty programme promotion, in-store marketing and customer experience. The position's contract terms are not stated.
Role & Responsibilities
- Achieve individual and overall sales targets while delivering an exceptional guest experience and supporting customer relationship management, customer experience, and other key customer- and employee-focused store initiatives.
- Collect data on customer behaviour and best- and worst-selling products for business reviews.
- Build customer relationships through an integrated omnichannel approach.
- Provide customers with product feedback and information before purchase.
- Support employee loyalty through employee initiatives, culture, and experiences.
- Ensure compliance with visual merchandising guidelines and standard operating procedures.
- Ensure online purchases are collected in store in accordance with service-level agreements.
- Collect customer data in line with Marketing team requirements.
- Promote the MUSE loyalty programme and stay informed about app offers.
- Support in-store marketing events.
- Keep up to date with the brand's social media activities and campaigns.
- Drive in-store sales.
- Support in-store customer experience initiatives.
- Communicate feedback on what is and is not working in store.
Qualifications
- Experience in sales or customer service with luxury retail brands is preferred.
Workplace
The successful candidate will be located in Al Khobar, Eastern Province, Saudi Arabia.
Explore jobs in Saudi Arabia.
Benefits
Competitive benefits package including healthcare, contributions toward children's education, remote-work and flexible-work policies, and exclusive employee discounts.
Culture
Chalhoub Group combines its heritage as a family-owned business with the dynamism of the Middle East’s luxury sector, fostering a multicultural workplace rooted in collaboration and long-term relationships. Its culture emphasizes continuous learning, entrepreneurial initiative and excellence in customer experience, encouraging employees to develop their expertise while contributing to the evolution of luxury retail.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.