- Location
- Jeddah Makkah Region Saudi Arabia
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- E-Commerce, Digital & Data Analytics
- Posted
- Nov 9, 2026
About Chalhoub Group
Founded in 1955 by Michel and Widad Chalhoub, Chalhoub Group has grown into a leading partner for luxury across the Middle East. Headquartered in Dubai, the family-owned group brings together international maisons and homegrown concepts across fashion, beauty and lifestyle, combining regional expertise with retail and distribution capabilities. As an employer, it offers career opportunities spanning client experience, brand management, merchandising, logistics and digital innovation. Its multicultural environment connects employees with the evolving expectations of luxury consumers, while its emphasis on learning, entrepreneurship and sustainability provides a distinctive setting for professionals seeking to shape the region’s luxury landscape.
The E-Commerce Associate manages daily operations of the brand’s website and retailer e-commerce channels, including Faces and Sephora, overseeing product information, order fulfillment, reporting, and the client experience. The role also covers order and payment management, client support, warehouse coordination, gifting, sales reporting, purchase orders, and website testing.
Role & Responsibilities
- Manage daily operations of the brand’s website and retailer e-commerce channels, including Faces and Sephora.
- Ensure product information is accurate, orders are fulfilled efficiently, reporting is reliable, and the client experience is seamless.
- Manage order processing, payments, and client support.
- Manage website content and product information.
- Coordinate warehouse operations and replenishment.
- Manage samples and client gifting.
- Prepare sales reports and monitor performance.
- Manage expenses and purchase orders.
- Test the website and contribute to continuous improvement.
- Take ownership of tasks, follow up consistently, and ensure issues are resolved.
Qualifications
- Strong coordination skills and attention to detail.
- Highly accountable, organized, and proactive approach.
Skills
Workplace
The role is situated in Jeddah, Makkah Region, Saudi Arabia.
Explore jobs in Saudi Arabia.
Benefits
Health care, child education contribution, remote and flexible working policies, and exclusive employee discounts. Learning and development opportunities and exposure to different assignments are also offered.
Culture
Chalhoub Group combines its heritage as a family-owned business with the dynamism of the Middle East’s luxury sector, fostering a multicultural workplace rooted in collaboration and long-term relationships. Its culture emphasizes continuous learning, entrepreneurial initiative and excellence in customer experience, encouraging employees to develop their expertise while contributing to the evolution of luxury retail.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.