- Employment
- Full-Time
- Seniority
- Manager
- Department
- IT & Technology Systems
- Posted
- Nov 9, 2026
About Chalhoub Group
Founded in 1955 by Michel and Widad Chalhoub, Chalhoub Group has grown into a leading partner for luxury across the Middle East. Headquartered in Dubai, the family-owned group brings together international maisons and homegrown concepts across fashion, beauty and lifestyle, combining regional expertise with retail and distribution capabilities. As an employer, it offers career opportunities spanning client experience, brand management, merchandising, logistics and digital innovation. Its multicultural environment connects employees with the evolving expectations of luxury consumers, while its emphasis on learning, entrepreneurship and sustainability provides a distinctive setting for professionals seeking to shape the region’s luxury landscape.
Chalhoub Group’s Capability Hub seeks a Digital Delivery Manager to lead digital commerce application delivery and an Omnichannel squad, managing sprint and PI execution, capacity, dependencies, risks, and releases. The role requires 6 to 9 years in digital commerce platforms, including agile squad leadership, and experience with SFCC, Shopify, or Shopify Plus.
Role & Responsibilities
- Lead delivery of the Group’s digital commerce applications, owning sprint and Program Increment (PI) execution from planning through release.
- Manage the squad delivering digital commerce capabilities within the Omnichannel domain for the Group’s brands.
- Deliver committed sprint and PI scope to agreed quality, with predictable velocity and no unplanned slippage against committed dates.
- Improve release readiness and stability, reducing production defects and resolution times.
- Create and maintain sprint and PI plans in Confluence, documenting objectives, scope, capacity, dependencies, risks, and committed deliverables.
- Provide objectives, status updates, and exact man-days per item for consolidation into PI billing to the business.
- Manage delivery demand against squad capacity, ensuring realistic commitments and that cross-squad dependencies are understood before work is planned.
- Facilitate agile ceremonies, track RAID items through to closure, and coordinate release readiness, cutover, and handover with engineering and business stakeholders.
- Remove squad impediments and escalate risks, dependencies, and scope changes that threaten committed outcomes to the Head of Digital.
Qualifications
- Experience delivering on SFCC, Shopify, or Shopify Plus within a digital commerce environment.
- Experience running sprint and PI planning, managing squad capacity, and tracking risks, issues, and dependencies through to closure.
- Experience coordinating release readiness, cutover, and handover with engineering and business stakeholders.
- Proficiency using Jira and Confluence, or related project management tools, for planning, documentation, and reporting.
- Experience providing delivery inputs for business billing or cost recovery.
- Agile delivery certification, such as Scrum Master or SAFe, is preferred.
- Retail or e-commerce domain experience is preferred.
- Ability to balance strategic thinking with hands-on execution and operate effectively as a senior individual contributor.
Skills
Experience
6 to 9 years in digital commerce platforms, including leading an agile delivery squad.
Workplace
This position is based in Bengaluru, Karnataka, India.
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Benefits
Health care, child education contribution, remote and flexible working policies, exclusive employee discounts, learning and development opportunities, exposure to different assignments, and internal mobility.
Culture
Chalhoub Group combines its heritage as a family-owned business with the dynamism of the Middle East’s luxury sector, fostering a multicultural workplace rooted in collaboration and long-term relationships. Its culture emphasizes continuous learning, entrepreneurial initiative and excellence in customer experience, encouraging employees to develop their expertise while contributing to the evolution of luxury retail.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.