- Location
- Cairo Cairo Governorate Egypt
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Nov 9, 2026
About Chalhoub Group
Founded in 1955 by Michel and Widad Chalhoub, Chalhoub Group has grown into a leading partner for luxury across the Middle East. Headquartered in Dubai, the family-owned group brings together international maisons and homegrown concepts across fashion, beauty and lifestyle, combining regional expertise with retail and distribution capabilities. As an employer, it offers career opportunities spanning client experience, brand management, merchandising, logistics and digital innovation. Its multicultural environment connects employees with the evolving expectations of luxury consumers, while its emphasis on learning, entrepreneurship and sustainability provides a distinctive setting for professionals seeking to shape the region’s luxury landscape.
Chalhoub Group is hiring Dior Beauty Consultants across Cairo, Giza, 6th of October City, New Cairo and Sheikh Zayed City to deliver personalized beauty advice and customer service, achieve sales targets, and maintain product merchandising and stock standards. The role requires previous luxury beauty retail experience, flexibility to work retail hours and rotate between store locations, and strong sales and communication skills.
Role & Responsibilities
- Deliver outstanding customer service and use appropriate sales techniques and product knowledge to achieve sales targets.
- Build and maintain guest experience standards that foster strong customer loyalty.
- Respond to customer queries about products, prices, availability, uses and services.
- Assess customer needs, provide assistance and meet or exceed expectations through customer communication.
- Advise customers on product ranges suited to their needs.
- Demonstrate the use and benefits of brands and products.
- Generate sales using makeup knowledge while achieving line and sales targets.
- Track store-level sell-out targets and post-launch sales.
- Generate daily sales reports and participate in achieving incentives.
- Maintain merchandising standards in line with brand guidelines.
- Replenish stock on appropriate shelves and counters at appropriate times.
- Report stock shortages using the stock order form.
- Ensure stock is received according to established procedures.
- Maintain counter cleanliness, support new launches and product promotions, and uphold high grooming standards.
Qualifications
- Previous experience in luxury beauty retail.
- Flexibility and adaptability, with willingness to work retail hours and rotate between store locations according to business requirements.
- Strong understanding of customer service and sales environments.
- Strong communication and interpersonal skills, with a passion for personalized, authentic client experiences.
- Results-driven mindset and ability to understand and achieve sales targets and key performance indicators (KPIs).
Skills
Experience
Previous experience in luxury beauty retail
Workplace
This position is based in Cairo, Cairo Governorate, Egypt.
Explore jobs in Egypt.
Benefits
Health care, child education contribution, remote and flexible working policies, exclusive employee discounts, learning and development opportunities, and internal mobility.
Culture
Chalhoub Group combines its heritage as a family-owned business with the dynamism of the Middle East’s luxury sector, fostering a multicultural workplace rooted in collaboration and long-term relationships. Its culture emphasizes continuous learning, entrepreneurial initiative and excellence in customer experience, encouraging employees to develop their expertise while contributing to the evolution of luxury retail.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.