Chalhoub Group Assistant Distribution Center Manager

About Chalhoub Group

Founded in 1955 by Michel and Widad Chalhoub, Chalhoub Group has grown into a leading partner for luxury across the Middle East. Headquartered in Dubai, the family-owned group brings together international maisons and homegrown concepts across fashion, beauty and lifestyle, combining regional expertise with retail and distribution capabilities. As an employer, it offers career opportunities spanning client experience, brand management, merchandising, logistics and digital innovation. Its multicultural environment connects employees with the evolving expectations of luxury consumers, while its emphasis on learning, entrepreneurship and sustainability provides a distinctive setting for professionals seeking to shape the region’s luxury landscape.

Role & Responsibilities

• Oversee the Distribution Center’s daily operations, including warehouse activities, inventory control, order fulfilment, dispatch and fleet coordination.
• Supervise goods receipt, put-away, order preparation, dispatch, value-added services (VAS) and housekeeping.
• Assess daily workloads, allocate manpower and equipment, and monitor shift team leaders to achieve operational targets.
• Lead team briefings, provide on-the-job coaching and performance feedback, and identify training needs.
• Ensure shift reports and handovers are accurate, complete and communicated to the incoming team.
• Promote effective communication between management and warehouse teams and maintain a cooperative working environment.
• Oversee WMS put-away strategies, inventory accuracy, stock handling and damage prevention.
• Optimize storage space, staffing, machinery, equipment and consumables, and ensure resources are properly maintained.
• Meet customer requirements and resolve operational issues promptly.
• Coordinate route planning, order dispatch, vehicle loading, delivery documentation and customer delivery updates.
• Monitor fleet operations, vehicle inspections, servicing needs and distribution expenses, including fuel and maintenance.
• Track delivery performance, running times, petty cash and operational incidents, escalating issues as required.
• Enforce standard operating procedures, health and safety rules, security controls and applicable bonded warehouse requirements.
• Report breaches of company policies, procedures or security promptly to management.
• Analyze operational performance and recommend improvements to efficiency, accuracy and the Quality Management System.
• Lead shift teams, optimize resources, maintain service standards and ensure compliance with company procedures, quality requirements and bonded warehouse regulations.
• Work in a bonded warehouse and be available for day or night shifts according to operational schedules.

Skills

Benefits

Health care, child education contribution, remote and flexible working policies, exclusive employee discounts, learning and development opportunities, and exposure to different assignments within the role or through internal mobility.

Culture

Chalhoub Group combines its heritage as a family-owned business with the dynamism of the Middle East’s luxury sector, fostering a multicultural workplace rooted in collaboration and long-term relationships. Its culture emphasizes continuous learning, entrepreneurial initiative and excellence in customer experience, encouraging employees to develop their expertise while contributing to the evolution of luxury retail.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.