Celine Team Manager
- Employment
- Full-Time
- Seniority
- Manager
- Compensation
- $110,000–125,000/year
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jun 19, 2026
About Celine
Founded in Paris in 1945 by Céline Vipiana, Celine is a storied French luxury house renowned for its modernist elegance, exacting craftsmanship, and quietly powerful vision of contemporary style. As part of LVMH, the Maison offers employees the opportunity to contribute to a global brand while remaining rooted in Parisian heritage, artisanal excellence, and creative discipline. Celine seeks individuals who combine cultural sensitivity, precision, and entrepreneurial spirit across design, merchandising, retail, operations, and corporate functions. The house fosters an environment where talent is expected to uphold exceptional standards, shape refined client experiences, and participate in the continuing evolution of a distinctive luxury identity.
Team Manager at Céline Soho in New York - lead retail operations, sales, and client experience for luxury leather goods boutique.
Role & Responsibilities
- Manage a team of Client Advisors; develop and coach staff through goal setting and regular individual and team meetings
- Build a growth environment through daily coaching, weekly pulse checks, monthly reviews and internal objectives platform
- Ensure direct reports maintain strategic and effective mindset focused on commercial success and consistent KPI achievement
- Lead involvement in team succession planning by training and developing support personnel
- Recruit candidates for all levels within the team meeting company standards
- Supervise team and implement company policies while adhering to accurate procedures regarding disciplinary action
- Onboard new hires and train team to provide exceptional client service, drive sales and system/process usage
- Identify individual and team training needs and implement regular training with written reports to Training and Store Manager
- Meet sales goals set forth by the Regional Director of Stores
- Lead and empower sales team to provide high quality client service to achieve maximum sales results
- Coordinate use of all client relationship resources to provide personal assistance to clients
- Manage floor supervision level to improve sales results
- Develop events and incentives to grow client base with emphasis on building local market
- Maintain highest degree of client service every day
- Support management and team in building strong repeat business and prospecting mindset
- Collaborate with Store Manager and Corporate partners to ensure team embodies excellence in client service measured by Voice of Client and Mystery Shop Scores
- Assist sales associates with various client service issues
- Empower associates to make decisions in best interest of client service through proactive mentoring and problem solving
- Ensure effective utilization of POS system and inventory management functions
- Ensure staff proficiency in current POS systems
- Partner with logistics and product team to ensure appropriate assortment
- Provide monthly qualitative and quantitative business reports as stipulated by Corporate
- Maintain communication with corporate office, mall office, repair facility and other stores
- Coordinate follow-up and paperwork in accurate and timely fashion
- Meet inventory accuracy and shrink requirements
Qualifications
- Minimum 6 years of retail experience with emphasis on operations, store management or office administration
- Preferably luxury retail background
- Computer literate with proficiency in various software packages
- Client book experience strongly preferred
- Passion for luxury product with appreciation for design
- Strong oral and written communication skills
- Customer service oriented mindset
- Ability to work flexible schedule including evenings, weekends, and holidays
Skills
Experience
Minimum 6 years of professional experience in a retail setting with emphasis on operations, store management, or office administration, preferably in a luxury goods environment. Candidates with established client books are strongly preferred.
Workplace
The role is situated in New York, New York, USA.
Compensation
The base compensation for this position ranges from USD 110,000 to USD 125,000 per annum.
Benefits
Medical, dental, vision, short and long-term disability, various paid time off programs, employee discount and perks, retirement plan with employer contribution. Role eligible for monthly bonus.
Culture
Celine cultivates a refined, exacting workplace where creativity, discipline, and a deep respect for Parisian elegance shape every decision. As an employer, it values craftsmanship, cultural awareness, and strong individual ownership, offering teams an environment that is both demanding and inspiring within the world of luxury fashion.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Celine, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Manager», «Sales Manager», «Boutique Manager», «Retail Operations Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.