Celine Team Manager

About Celine

Founded in Paris in 1945 by Céline Vipiana, Celine is a storied French luxury house renowned for its modernist elegance, exacting craftsmanship, and quietly powerful vision of contemporary style. As part of LVMH, the Maison offers employees the opportunity to contribute to a global brand while remaining rooted in Parisian heritage, artisanal excellence, and creative discipline. Celine seeks individuals who combine cultural sensitivity, precision, and entrepreneurial spirit across design, merchandising, retail, operations, and corporate functions. The house fosters an environment where talent is expected to uphold exceptional standards, shape refined client experiences, and participate in the continuing evolution of a distinctive luxury identity.

Role & Responsibilities

• Lead and motivate a team of Client Advisors to achieve and exceed sales targets through effective commercial strategies and KPI monitoring
• Foster a results-oriented culture emphasizing proactive client engagement and business acumen
• Ensure comprehensive product knowledge across the team regarding CELINE's craftsmanship, heritage, and collections
• Provide continuous training, coaching, and regular one-to-ones to elevate product expertise and client service delivery
• Inspire team members by embodying the Maison's values and excellence through exemplary leadership
• Identify individual strengths and development areas, cultivating continuous learning opportunities within the team
• Oversee sales floor operations to ensure seamless, sophisticated client experiences aligned with CELINE's standards
• Guide and coach the team on exceeding client expectations through on-floor mentorship and constructive feedback
• Leverage clienteling tools and techniques to build deep, meaningful client relationships and enhance loyalty
• Partner with the Store Director and Deputy Store Director to align client engagement and commercial strategies
• Uphold operational efficiency and compliance with internal policies, legal regulations, and industry standards
• Manage administrative processes with accuracy and efficiency to streamline operations and support store success
• Serve as a prominent brand ambassador, embodying CELINE's sophisticated image and communicating its heritage

Qualifications

• Proven leadership experience managing and motivating high-performing retail teams
• Ability to craft and deliver exceptional client experiences using advanced clienteling techniques
• Strong analytical capabilities to assess KPIs and identify growth opportunities
• Excellent communication skills with team members, clients, and senior leadership
• Deep passion for fashion and thorough knowledge of CELINE's products, heritage, and brand identity
• Client-centric mindset with focus on relationship building and lasting satisfaction
• Outstanding organizational and time-management abilities with capacity to prioritize in fast-paced environments
• Adaptability and flexibility to meet the demands of a dynamic luxury retail setting

Skills

Experience

Minimum 3 years of management experience within the luxury fashion retail sector, demonstrating successful team leadership and a track record of driving commercial results.

Workplace

Culture

Celine cultivates a refined, exacting workplace where creativity, discipline, and a deep respect for Parisian elegance shape every decision. As an employer, it values craftsmanship, cultural awareness, and strong individual ownership, offering teams an environment that is both demanding and inspiring within the world of luxury fashion.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.