Celine Store Manager (Temporary)

About Celine

CELINE is a French leather‑goods and couture Maison renowned for refined, understated luxury and a rigorous artisanal approach to product and image. Part of a major luxury group, the Maison operates globally with an emphasis on creative direction, high-touch client service, and rigorous retail standards, offering employees exposure to international luxury retail operations and a culture of design excellence.

Role & Responsibilities

• Lead overall store operations including sales execution, visual merchandising, inventory control and adherence to corporate standards.
• Own full profit & loss responsibility; monitor controllable expenses and drive achievement of sales budgets and KPIs.
• Recruit, onboard and develop store staff; implement regular one‑to‑one reviews, MPP evaluations and succession planning.
• Coach the sales team on clienteling, service excellence and relationship building to strengthen customer loyalty and lifetime value.
• Manage inventory and stock levels using Retail Pro and the store P.O.S. system; coordinate cycle and physical inventories as required.
• Prepare and submit monthly qualitative and quantitative business reports to the New York management team.
• Oversee ordering and open‑to‑buy (OTB) planning in collaboration with the Buyer to optimise assortment and stock flow.
• Administer payroll and scheduling using Kronos; ensure timesheet accuracy, holiday planning and compliance with HR policies.
• Maintain store presentation and grooming standards; partner with Visual Merchandising to execute global directives.
• Resolve customer service issues (repairs, returns, complaints) and coach staff in conflict mediation and escalation procedures.

Qualifications

• Business school or university degree, or equivalent professional experience.
• 7–10 years of progressive store management experience, preferably within luxury retail.
• Proven P&L management and commercial reporting skills.
• Demonstrated ability to recruit, train and retain high‑performing retail teams.
• Strong interpersonal, oral and written communication skills; decisive and action‑oriented.
• Customer‑centric mindset with high standards for service and presentation.

Skills

Experience

Minimum 7–10 years of store management experience, ideally within a luxury or premium retail environment, with demonstrable results in team leadership, sales growth and inventory/operations management.

Education

Business school, university degree or equivalent professional experience.

Workplace

Benefits

Medical insurance; bonus structure; paid time off; holiday pay; 401(k) with automatic employee contribution

Culture

CELINE cultivates a discreet, design‑driven workplace where craft, creativity and impeccable client service are paramount. The Maison values professional rigor, stylistic refinement and cross‑border collaboration with corporate teams in Paris and New York.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.