Celine Store Manager

About Celine

Founded in Paris in 1945 by Céline Vipiana, Celine is a storied French luxury house renowned for its modernist elegance, exacting craftsmanship, and quietly powerful vision of contemporary style. As part of LVMH, the Maison offers employees the opportunity to contribute to a global brand while remaining rooted in Parisian heritage, artisanal excellence, and creative discipline. Celine seeks individuals who combine cultural sensitivity, precision, and entrepreneurial spirit across design, merchandising, retail, operations, and corporate functions. The house fosters an environment where talent is expected to uphold exceptional standards, shape refined client experiences, and participate in the continuing evolution of a distinctive luxury identity.

Role & Responsibilities

• Lead overall store management including staff, merchandise, and customer service operations
• Drive sales to meet or exceed monthly and annual budgets through team empowerment and clienteling initiatives
• Monitor daily sales performance and set individual monthly sales objectives for each team member
• Analyze and explain store performance by product category, mix, lines, functions, and collections
• Maintain visual merchandising and store appearance standards in partnership with the visual merchandiser
• Supervise store personnel and implement company policies including payroll management using Kronos timekeeping system
• Recruit, assess, and interview talent in collaboration with Regional Management and Human Resources; manage hiring and termination
• Conduct monthly one-to-one staff reviews and evaluate individual performance through the MPP process
• Identify staff strengths and development areas using the Retail OMR process with HR guidance
• Mentor and develop team members to advance their careers and build a motivated, high-performing culture
• Manage inventory using Retail Pro system and collaborate with buyers on OTB and ordering responsibilities
• Maintain full profit and loss responsibility with particular focus on controllable expenses and sales targets
• Manage stock associates to maintain proper SKU levels and dollar values using point-of-sale systems
• Ensure compliance with cycle and physical inventory requirements set by corporate management
• Assist sales associates with customer service issues including repairs, returns, and merchandise concerns
• Coach team members to maintain the highest standards of customer service daily
• Create and manage staff work schedules to ensure appropriate store coverage
• Administer paid time off, absences, and payroll documentation in accordance with company procedures
• Ensure proper maintenance and organization of key documents, working contracts, and invoices
• Implement directives from corporate office and maintain positive relationships with regional, mail, and repair facilities

Qualifications

• Degree from a Business School, University, or equivalent professional experience
• Minimum 7 to 10 years of store management experience, preferably in the luxury retail sector
• Proficiency in retail management software including Retail Pro and point-of-sale systems
• Computer literacy and ability to learn and operate various software packages
• Action-oriented and results-driven approach with proven ability to achieve sales and operational goals
• Demonstrated capability to motivate teams and build strong, cohesive working environments
• Exceptional customer service orientation and social perceptiveness
• Skilled problem-solver with proficiency in mediating and resolving operational and interpersonal issues
• Strong oral and written communication skills in English
• Ability to manage full profit and loss responsibility and monitor controllable expenses

Skills

Experience

Minimum 7 to 10 years of store management experience, ideally within the luxury retail or fashion sector. Candidates should demonstrate a proven track record of driving sales, managing teams, and maintaining operational excellence in a retail environment.

Education

Bachelor's degree from a Business School or University, or equivalent professional experience demonstrating mastery of retail management principles and operational expertise.

Workplace

Compensation

The base compensation for this position ranges from USD 125,000 to USD 150,000 per annum.

Benefits

Medical, dental, vision insurance; short and long-term disability coverage; various paid time off programs; employee discount and perks; retirement plan with employer contribution.

Culture

Celine cultivates a refined, exacting workplace where creativity, discipline, and a deep respect for Parisian elegance shape every decision. As an employer, it values craftsmanship, cultural awareness, and strong individual ownership, offering teams an environment that is both demanding and inspiring within the world of luxury fashion.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.