Celine Store Manager

About Celine

Founded in Paris in 1945 by Céline Vipiana, Celine is a storied French luxury house renowned for its modernist elegance, exacting craftsmanship, and quietly powerful vision of contemporary style. As part of LVMH, the Maison offers employees the opportunity to contribute to a global brand while remaining rooted in Parisian heritage, artisanal excellence, and creative discipline. Celine seeks individuals who combine cultural sensitivity, precision, and entrepreneurial spirit across design, merchandising, retail, operations, and corporate functions. The house fosters an environment where talent is expected to uphold exceptional standards, shape refined client experiences, and participate in the continuing evolution of a distinctive luxury identity.

Role & Responsibilities

• Oversee overall store management, staff, merchandise, and customer service operations
• Drive sales performance to meet or exceed budgeted targets and set individual monthly objectives for team members
• Manage Profit and Loss responsibility with focus on controllable expenses and sales plans
• Supervise inventory management using Retail Pro and coordinate with buyers on Open-to-Buy and ordering responsibilities
• Maintain merchandising standards in partnership with the Visual Merchandiser and corporate visual department
• Lead staff recruitment, assessment, and interviewing; manage hiring and termination with Regional and HR approval
• Conduct monthly one-to-one staff reviews and evaluate individual performance through the MPP process
• Identify staff strengths and areas for improvement using the Retail OMR process
• Create and manage staff work schedules ensuring appropriate store coverage
• Manage payroll, timesheets (Kronos), and personnel administration including paid holidays and absences
• Maintain store appearance standards including cleanliness, organization, and adherence to grooming standards
• Provide monthly qualitative and quantitative business reports to NY management
• Assist sales associates with customer service issues including repairs, returns, and defective merchandise
• Coach and develop the team to maintain highest degree of customer service standards
• Build team spirit and maintain positive relationships with corporate, regional, and other store locations

Qualifications

• Minimum 7-10 years of store management experience, preferably in a luxury retail setting
• Business School degree, University degree, or equivalent professional experience
• Proficiency with Retail Pro inventory management system
• Experience with Kronos payroll system
• Computer literate with ability to learn and use various software packages
• Strong interpersonal skills for dealing with staff, peers, supervisors, and corporate offices
• Demonstrated ability to drive sales and meet financial targets

Skills

Experience

Minimum 10 years in retail store management, with preference for luxury goods retail experience. Demonstrated success in driving sales performance, managing P&L, and developing high-performing retail teams.

Education

Bachelor's degree from an accredited Business School or University, or equivalent professional experience demonstrating leadership capability in retail management.

Workplace

Culture

Celine cultivates a refined, exacting workplace where creativity, discipline, and a deep respect for Parisian elegance shape every decision. As an employer, it values craftsmanship, cultural awareness, and strong individual ownership, offering teams an environment that is both demanding and inspiring within the world of luxury fashion.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.