Celine Senior Client Advisor

About Celine

Founded in Paris in 1945 by Céline Vipiana, Celine is a storied French luxury house renowned for its modernist elegance, exacting craftsmanship, and quietly powerful vision of contemporary style. As part of LVMH, the Maison offers employees the opportunity to contribute to a global brand while remaining rooted in Parisian heritage, artisanal excellence, and creative discipline. Celine seeks individuals who combine cultural sensitivity, precision, and entrepreneurial spirit across design, merchandising, retail, operations, and corporate functions. The house fosters an environment where talent is expected to uphold exceptional standards, shape refined client experiences, and participate in the continuing evolution of a distinctive luxury identity.

Role & Responsibilities

• Achieve individual and team sales targets while maintaining accountability for results and supporting colleagues in their sales performance
• Welcome and enhance the client experience by providing expert product guidance across all brand categories and collections
• Demonstrate advanced clienteling skills and sales leadership using available CRM tools to develop and recruit new clients and cultivate long-term relationships
• Develop and maintain the highest standards of brand and product knowledge, maintaining comprehensive understanding of collections and company policies
• Perform as an engaged team member, participating in activities that contribute to overall store objectives and performance
• Uphold Céline brand standards in terms of personal grooming and professional behavior at all times
• Assist store management with daily operational tasks including floor management, inventory operations, and opening and closing procedures
• Mentor and support team members through proactive coaching, buddy systems, and integration of new staff
• Support additional store operations as needed, including stock management, visual merchandising, and after-sales services

Qualifications

• Minimum 5 years of retail experience with demonstrated sales focus, preferably in luxury retail environments
• Proven track record managing a significant multi-million dollar client portfolio through relationship-building strategies
• Advanced verbal and written communication skills
• Strong action orientation and results-driven mindset
• Exceptional client service orientation and social perceptiveness
• Problem-solving capabilities and capacity to work flexibly including evenings, weekends, and holidays

Skills

Experience

Minimum 5 years in a retail setting with a focus on sales, preferably in a luxury environment. Proven experience building and managing a substantial client portfolio through relationship development and account management.

Education

Not specified

Workplace

Compensation

The base compensation for this position ranges from USD 29 to USD 33 per hour.

Benefits

Medical, dental, and vision insurance; short and long-term disability coverage; various paid time off programs; employee discount and perks; retirement plan with employer contribution.

Culture

Celine cultivates a refined, exacting workplace where creativity, discipline, and a deep respect for Parisian elegance shape every decision. As an employer, it values craftsmanship, cultural awareness, and strong individual ownership, offering teams an environment that is both demanding and inspiring within the world of luxury fashion.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.