Celine Senior Client Advisor
- Employment
- Full-Time
- Seniority
- Senior
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 14, 2026
About Celine
Founded in Paris in 1945 by Céline Vipiana, Celine is a storied French luxury house renowned for its modernist elegance, exacting craftsmanship, and quietly powerful vision of contemporary style. As part of LVMH, the Maison offers employees the opportunity to contribute to a global brand while remaining rooted in Parisian heritage, artisanal excellence, and creative discipline. Celine seeks individuals who combine cultural sensitivity, precision, and entrepreneurial spirit across design, merchandising, retail, operations, and corporate functions. The house fosters an environment where talent is expected to uphold exceptional standards, shape refined client experiences, and participate in the continuing evolution of a distinctive luxury identity.
CÉLINE seeks a Senior Client Advisor in Chadstone, Melbourne. Lead boutique sales, mentor staff, and embody luxury brand excellence with competitive compensation and LVMH benefits.
Role & Responsibilities
- Drive store commercial success by consistently achieving sales targets and KPIs through strong commercial mindset and comprehensive product knowledge
- Proactively engage clients, execute structured clienteling outreach, and employ cross-selling and upselling techniques to maximize sales and foster long-term client loyalty
- Foster a collaborative team environment by sharing product knowledge, assisting colleagues in achieving sales goals, and training new Client Advisors on company policies, store procedures, and Maison standards
- Maintain efficient stock control by tracking physical inventory, managing back-of-house operations, and coordinating product replenishment with management
- Uphold visual merchandising standards, personal presentation guidelines, and internal operational procedures to protect the Maison's brand image and ensure compliance
Qualifications
- Minimum 3 years of retail sales experience, with luxury retail or ready-to-wear background preferred
- Proven track record of consistently meeting or exceeding commercial sales targets and KPIs
- Strong clienteling skills with demonstrated ability to build and maintain lasting client relationships
- Advanced product knowledge with expertise in cross-selling and upselling across multiple categories
- Experience supporting inventory control, back-of-house operations, and visual merchandising standards
- Availability to work a Sunday-Thursday roster
Skills
Experience
Minimum 3 years of retail sales experience in luxury retail or ready-to-wear sectors, with a documented history of consistently achieving or exceeding commercial sales targets and KPIs.
Workplace
The successful candidate will be located in Chadstone, Victoria, Australia, with easy access to Melbourne.
Benefits
Attractive remuneration package inclusive of potential monthly commissions and annual bonus incentives; generous staff discount across LVMH Fashion Group (subject to eligibility criteria); employee referral incentives and programs; extra additional leave entitlements and well-being initiatives including study leave; LVMH Heart Fund with 24/7 access to confidential Employee Assistance Program; career development opportunities within CÉLINE and the LVMH Group.
Culture
Celine cultivates a refined, exacting workplace where creativity, discipline, and a deep respect for Parisian elegance shape every decision. As an employer, it values craftsmanship, cultural awareness, and strong individual ownership, offering teams an environment that is both demanding and inspiring within the world of luxury fashion.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Celine, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Senior Sales Advisor», «Client Relations Manager», «Luxury Retail Specialist», «Boutique Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.