Celine Selling Supervisor

About Celine

Founded in Paris in 1945 by Céline Vipiana, Celine is a storied French luxury house renowned for its modernist elegance, exacting craftsmanship, and quietly powerful vision of contemporary style. As part of LVMH, the Maison offers employees the opportunity to contribute to a global brand while remaining rooted in Parisian heritage, artisanal excellence, and creative discipline. Celine seeks individuals who combine cultural sensitivity, precision, and entrepreneurial spirit across design, merchandising, retail, operations, and corporate functions. The house fosters an environment where talent is expected to uphold exceptional standards, shape refined client experiences, and participate in the continuing evolution of a distinctive luxury identity.

Role & Responsibilities

• Meet individual and store sales targets and consignment goals.
• Apply product knowledge throughout the sales process to increase sales, units per transaction and transaction value.
• Lead and empower the sales team to deliver high-quality customer service and achieve sales results.
• Coordinate client relationship resources, including training tools and client books, to provide elevated service.
• Manage floor supervision to improve sales results.
• Maintain the highest standard of customer service each day.
• Assist sales associates with customer service issues.
• Mentor associates and empower them to make customer-focused decisions, acting as a proactive problem solver.
• Use the POS system and its inventory management functions effectively.
• Open and close the store in accordance with company policies and procedures, ensure tenders balance, and troubleshoot issues.
• Complete follow-up and paperwork accurately and promptly.
• Meet inventory accuracy and shrink requirements.
• Carry out other assigned projects.
• Partner with the Visual Manager to lead merchandising standards.
• Support the Regional Visual Manager in planning, scheduling and implementing an innovative, compelling visual environment that enhances the customer shopping experience.
• Review sales frequently, address deficiencies and take action to increase positive sales.
• Develop and empower staff through goal setting and regular morning meetings.
• Supervise the team and implement company policies, following proper disciplinary procedures when Store Management is absent.
• Identify individual and team training needs with the Store Manager.
• Mentor associates toward elevated customer experiences, category management and sales objectives while maintaining high operational and merchandising standards and assisting with daily team supervision.

Qualifications

• Business school, university education or equivalent experience.
• At least 7 years of sales experience, preferably in luxury retail.
• At least 1 year of supervisory experience preferred.
• Computer literacy and ability to learn and use various software packages.
• Action-oriented and results-driven.
• Ability to motivate others and build effective teams.
• Customer-service orientation and social perceptiveness.
• Proficiency in mediating and resolving issues or concerns.
• Problem-solving ability.
• Strong oral and written communication skills.
• Proficiency with the company's general software, including Word and Excel, and ability to request necessary training for oneself and selected staff members.
• Foreign languages are a plus.

Skills

Experience

At least 7 years of sales experience, preferably in luxury retail; at least 1 year of supervisory experience preferred.

Education

Business school, university education or equivalent experience.

Culture

Celine cultivates a refined, exacting workplace where creativity, discipline, and a deep respect for Parisian elegance shape every decision. As an employer, it values craftsmanship, cultural awareness, and strong individual ownership, offering teams an environment that is both demanding and inspiring within the world of luxury fashion.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.