Celine Retail Trainee

About Celine

Founded in Paris in 1945 by Céline Vipiana, Celine is a storied French luxury house renowned for its modernist elegance, exacting craftsmanship, and quietly powerful vision of contemporary style. As part of LVMH, the Maison offers employees the opportunity to contribute to a global brand while remaining rooted in Parisian heritage, artisanal excellence, and creative discipline. Celine seeks individuals who combine cultural sensitivity, precision, and entrepreneurial spirit across design, merchandising, retail, operations, and corporate functions. The house fosters an environment where talent is expected to uphold exceptional standards, shape refined client experiences, and participate in the continuing evolution of a distinctive luxury identity.

Role & Responsibilities

• Support sales activities and deliver high service standards on the shop floor to contribute to store business performance.
• Assist Client Advisors in understanding client needs and providing a welcoming, attentive and personalized experience.
• Support product presentation and preparation to ensure the boutique reflects CELINE’s standards.
• Develop knowledge of CELINE’s product universe and complementary categories to support cross-selling where relevant.
• Collaborate with the boutique team on daily activities and contribute to individual and collective objectives.
• Promote a positive, proactive team spirit through reliability, flexibility and readiness to assist colleagues.
• Learn from experienced team members and embrace opportunities to develop within the Maison.
• Participate in team meetings and support follow-up actions as required.
• Welcome clients and help them feel comfortable in the boutique.
• Support the client journey during appointments, fittings and sales ceremonies.
• Build client relationships through attentive service and a client-centric approach.
• Develop an understanding of personalized clienteling and long-term client loyalty.
• Support client-related preparations, including gift coordination and product readiness where applicable.
• Follow internal procedures and guidelines to uphold compliance and ensure efficient store operations.
• Contribute to visual merchandising, restocking, transfers, after-sales service and inventory management.
• Maintain operational follow-up documents and provide administrative support related to boutique activity.
• Support the preparation and coordination of in-store events, client appointments and boutique materials as needed.
• Maintain high standards of organization, cleanliness and presentation in front and back of house.
• Represent CELINE by embodying the Maison’s values, service standards and professional image.
• Develop knowledge of CELINE’s heritage, collections and product stories to enrich the client experience.
• Maintain grooming and personal presentation in line with CELINE’s image.
• Help preserve the boutique’s elegant and sophisticated atmosphere.

Qualifications

• At least 1 year of professional experience in a customer-centric role within fashion or luxury.
• Previous experience in retail, hospitality, client service or another customer-facing environment is an advantage.
• Passion for luxury fashion and a strong understanding of CELINE’s products, heritage and brand identity.
• Client-centric mindset focused on exceptional experiences and lasting relationships.
• Passion for challenges and collective drive to achieve objectives.
• Initiative, a sense of service, natural curiosity, open-mindedness, optimism and empathy.
• Adaptability and flexibility in a dynamic retail environment.
• Strong ethical compass and commitment to compliance and corporate social responsibility.
• Basic proficiency in Microsoft Office is an advantage.
• English proficiency; proficiency in other languages is an advantage.

Skills

Experience

At least 1 year of professional experience in a customer-centric role within fashion or luxury; previous experience in retail, hospitality, client service or another customer-facing environment is an advantage.

Culture

Celine cultivates a refined, exacting workplace where creativity, discipline, and a deep respect for Parisian elegance shape every decision. As an employer, it values craftsmanship, cultural awareness, and strong individual ownership, offering teams an environment that is both demanding and inspiring within the world of luxury fashion.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.