Celine Retail Operations & Performance Manager
Join CELINE in Milan as a Retail Operations & Performance Manager. Drive operational excellence in a dynamic, inclusive environment.
Overview
CELINE, a distinguished French fashion house under the LVMH Group, is renowned for its sophisticated leather goods and couture. As an employer, CELINE offers a dynamic and inclusive environment where creativity and innovation are at the forefront, providing employees with opportunities to excel and grow within the luxury fashion industry.
Role & Responsibilities
- Promote the use and analysis of main retail dashboards to support retail management in improving store network performance.
- Ensure process monitoring and consistency across all stores, maintaining stock management best practices and preparing for stocktakes.
- Animate the community of stock managers and advisors, manage uniforms, and oversee store maintenance and external suppliers.
- Partner with management to minimize security risks and implement harmonized guidelines for in-store operations and after-sales services.
Qualifications
- Fluency in English and Italian; Spanish is a plus.
- Minimum 5 years of retail experience.
- Strong project management and analytical skills.
- Passion for retail operations and performance excellence.
- Excellent organizational skills with the ability to multitask and adapt quickly.
Skills
Experience
Minimum 5 years of experience in retail operations, with a focus on performance management and strategic execution.
Workplace
The role is situated in Milan, Lombardy, Italy. There are currently 541 open positions in Milan on Cerulean, with 11 added recently. Within Lombardy, Cerulean currently features 564 open roles, including 11 recent additions. Across Italy, Cerulean lists 1.295 open roles — 27 of them newly added.
Culture
CELINE fosters a culture of inclusivity and respect, valuing diversity in all its forms. The brand is committed to providing a supportive environment where employees can thrive, emphasizing the uniqueness of each individual as a key strength.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.