Celine Operations Supervisor

About Celine

Founded in Paris in 1945 by Céline Vipiana, Celine is a storied French luxury house renowned for its modernist elegance, exacting craftsmanship, and quietly powerful vision of contemporary style. As part of LVMH, the Maison offers employees the opportunity to contribute to a global brand while remaining rooted in Parisian heritage, artisanal excellence, and creative discipline. Celine seeks individuals who combine cultural sensitivity, precision, and entrepreneurial spirit across design, merchandising, retail, operations, and corporate functions. The house fosters an environment where talent is expected to uphold exceptional standards, shape refined client experiences, and participate in the continuing evolution of a distinctive luxury identity.

Role & Responsibilities

• Identify key improvements and operational efficiencies to protect product assets against theft and damage, providing transparent reporting to the Store Manager
• Support the Store Manager to drive best practice and optimum processes across all retail operations
• Identify gaps in store operational knowledge and develop targeted training programs
• Conduct comprehensive training for new hires and follow-up sessions on Cegid store operating system
• Support teams in achieving stock loss targets by implementing new policies and procedures
• Drive best practices in stockroom optimization and operational excellence
• Act as project lead for operational initiatives, providing support to store and headquarters during launches
• Support team development in product flow management and daily store operations
• Deliver stock optimization analysis, reporting, and forward planning in collaboration with teams
• Support CRM team and Store Manager in cascading actions, ensuring client data capture and data quality
• Develop forecasting tools to assist in business planning for sales, stock, and headcount/payroll projections
• Manage vendor and supplier relationships to identify cost reduction and service improvement opportunities
• Drive efficiency improvements through commercial solutions for stock organization and organization
• Manage compliance processes for recording gifts received and given to/from clients
• Ensure Health and Safety compliance across all stores in line with company policies
• Review product lines weekly and maximize replenishment potential to drive sales
• Monitor all P&L aspects to reduce costs and improve store efficiency
• Collaborate with Inventory Control team on negative inventory reporting, weekly cycle counts, and yearly inventory
• Maintain responsibility for store facilities management

Qualifications

• Minimum 5 years of retail operations experience
• Minimum 3 years of team leadership and people management
• Excellent knowledge of Microsoft Office suite
• Strong team leadership and ability to work independently with high motivation
• Comprehensive understanding of USA retail laws, security regulations, and Health and Safety legislation
• Demonstrated commercial acumen and retail strategy experience
• Passion for customer service with sales floor focus
• Excellent time management and ability to deliver under pressure
• Strong prioritization and multitasking capabilities
• Proactive problem-solving approach with implementation focus
• Excellent communication skills across all organizational levels and with internal/external stakeholders
• Flexibility to work retail schedule including nights, weekends, and holidays

Skills

Experience

Minimum 5 years of retail experience with a minimum of 3 years managing people. Demonstrated expertise in retail operations, stock management, team development, and process optimization within a luxury or high-end retail environment preferred.

Education

High school diploma or equivalent required; retail management certification or relevant tertiary education in business or retail management preferred.

Workplace

Compensation

The base compensation for this position ranges from CAD 25 to CAD 29 per hour.

Culture

Celine cultivates a refined, exacting workplace where creativity, discipline, and a deep respect for Parisian elegance shape every decision. As an employer, it values craftsmanship, cultural awareness, and strong individual ownership, offering teams an environment that is both demanding and inspiring within the world of luxury fashion.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.