Celine Omni-Channel Senior Manager (SEAO)

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Employment Full-time
Seniority Manager
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CELINE seeks an Omni-Channel Senior Manager (SEAO) in Singapore to lead e‑commerce, omni‑channel operations, digital marketing and vendor partnerships.

Overview

CELINE is a Parisian luxury fashion and leather‑goods Maison within the LVMH Group, recognised for its minimalist aesthetic, artisanal craftsmanship and creative direction. The brand operates globally with a premium retail and digital footprint and prizes creativity, precision and discretion in its teams.

Role & Responsibilities

  • Lead development and day‑to‑day management of the digital e‑commerce platform across Southeast Asia & Oceania to enhance brand desirability and client experience.
  • Operate as regional owner for omni‑channel programmes: site merchandising, content presentation, functionality, client service and localised digital activations.
  • Drive digital marketing execution in close collaboration with HQ: SEO, paid search and paid social campaigns; report on performance and ROI.
  • Manage relationships with third‑party vendors, external agencies, warehouse partners and internal stakeholders (Retail, Supply Chain, Merchandising, CRM, IT).
  • Supervise site operations and back‑office procedures; define action plans with partners to optimise e‑logistics and fulfilment flows.
  • Promote omni‑channel services and best practices internally; identify digital trends and lead regional optimisation initiatives.
  • Partner with clienteling and store teams to ensure a consistent, premium client journey across channels and touchpoints.
  • Prepare and present regular performance analyses and project updates to regional management.

Qualifications

  • Bachelor’s degree or equivalent.
  • 6–8 years’ digital / e‑commerce experience in retail and/or marketing (luxury experience strongly preferred); retail store experience is an advantage.
  • Demonstrated ability managing external agencies and third‑party vendors.
  • Proven project management capabilities with experience in change and risk management.
  • Fluent in English with excellent communication and stakeholder‑influence skills.

Skills

SEO paid search paid social clienteling CRM e‑logistics agency management project management risk management change management data analysis / performance reporting

Experience

Preferred 6–8 years’ experience in digital/e‑commerce within retail and/or marketing, with a minimum of 5 years in relevant roles; experience managing cross‑functional projects, agencies and vendor relationships. Luxury sector experience and retail operations exposure are advantageous.

Education

Bachelor’s degree

Workplace

This position is based in Singapore, Central, Singapore. Cerulean lists 203 open roles in Singapore, including 8 posted recently. In Singapore as a whole, Cerulean currently features 203 open positions, with 8 posted this week.

Culture

CELINE operates within the LVMH Group and combines high creative standards with exacting operational discipline. The work environment is fast‑paced and collaborative, valuing authenticity, attention to detail and a commitment to cultivating refined client experiences. The brand emphasises inclusion and respect across its teams.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.