Celine Clienteling Project Coordinator (Apprenticeship)

About Celine

CELINE is a French couture and leather-goods Maison within the LVMH group, recognised for its refined aesthetic, artisanal leatherwork and international retail footprint. The Maison combines creative leadership with rigorous craftsmanship and operates in an environment that values discretion, design excellence and long-term brand building.

Role & Responsibilities

• Support the central Clienteling team in the coordination and delivery of Europe & Middle East clienteling initiatives and CRM projects.
• Co-manage a split assignment between VIC & In‑Store Management (2 days/week) and the Clienteling Project Manager (3 days/week).
• Coordinate the worldwide action plan and liaise with regional teams to align local execution and targets.
• Produce and update monthly KPI tracking and action plans; ensure accuracy and presentation quality of all shared information.
• Assist regional managers with daily operational issues and follow up on related action items.
• Monitor budgets and deliver ad‑hoc competitive analyses to inform local and central strategies.
• Structure and document central guidelines by action type to standardise execution across markets.
• Support digital CRM projects: synchronise stakeholders (internal teams and external vendors), assist in user acceptance testing, prepare internal communications and training materials, and help regional teams at launch.
• Create regular reports on the usage and performance of implemented digital tools.

Qualifications

• Enrolled in or holding Bac+4/5 (Master’s level) from a business school or university, preferably with a marketing specialisation.
• Fluent in French and English (written and spoken).
• Strong organisational rigour, attention to detail and analytical mindset.
• Excellent interpersonal skills, responsiveness and ability to work across multicultural teams.
• Previous internship or experience in project management, CRM or digital projects is a strong advantage.
• Genuine interest in luxury fashion, clienteling practices and CRM technologies.

Skills

Experience

Early-career (apprenticeship) role. Prior internships or 6–12 months of experience in project coordination, CRM, retail operations or digital marketing projects are advantageous but not mandatory.

Education

Bac+4/5 (Master’s-level studies) in a business school or equivalent university degree with a marketing focus.

Workplace

Culture

CELINE fosters a culture of creative rigor and refined craftsmanship within the larger LVMH group, emphasising discretion, high standards and international collaboration. The Maison is committed to inclusion and diversity and provides reasonable accommodations to support candidates with specific needs.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.