Celine Client Advisor
About Celine
CELINE, a distinguished French fashion and leather goods couture house, is part of the prestigious LVMH group. Renowned for its commitment to excellence, CELINE is on a trajectory to become one of the most iconic luxury brands globally. As an employer, CELINE seeks individuals who are not only passionate and enthusiastic but also agile and eager to thrive in a demanding and dynamic environment.
Join CELINE in Vancouver as a Client Advisor. This full-time role offers a competitive hourly rate and benefits. Ideal candidates will have luxury retail experience.
Role & Responsibilities
- Achieve individual and store sales targets and consignment goals.
- Utilize product knowledge to enhance the sales process, maximizing sales and transaction values.
- Adhere strictly to company policies.
- Capture and enter all relevant customer information into the database.
- Promote store events through various communication channels such as email, phone, and personalized notes.
- Maintain and expand a client book.
- Consistently follow up on shipping, alteration, or other client-related issues.
- Assist in general housekeeping and maintaining the store's image.
- Support shipping, receiving, and inventory control as needed.
Qualifications
- Minimum 3 years of experience in a retail setting, preferably in luxury sales.
- Proficiency in computer use and ability to learn various software packages.
Skills
Experience
Minimum 3 years in a retail setting with a focus on sales, preferably in a luxury environment.
Workplace
This position is based in Vancouver, British Columbia, Canada.
Compensation
The compensation for this position ranges from $24 to $27 hourly, dependent on the candidate’s relevant skills and experience.
Benefits
Comprehensive benefits package including medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks, and a retirement plan with employer contribution.
Culture
CELINE fosters an inclusive environment of mutual respect, welcoming diversity and ensuring that all employees feel included, developed, and heard. The company is committed to preventing discrimination and providing equal opportunities to all applicants, recognizing all types of talent and singularities.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.