Celine Client Advisor

About Celine

Founded in Paris in 1945 by Céline Vipiana, Celine is a storied French luxury house renowned for its modernist elegance, exacting craftsmanship, and quietly powerful vision of contemporary style. As part of LVMH, the Maison offers employees the opportunity to contribute to a global brand while remaining rooted in Parisian heritage, artisanal excellence, and creative discipline. Celine seeks individuals who combine cultural sensitivity, precision, and entrepreneurial spirit across design, merchandising, retail, operations, and corporate functions. The house fosters an environment where talent is expected to uphold exceptional standards, shape refined client experiences, and participate in the continuing evolution of a distinctive luxury identity.

Role & Responsibilities

• Contribute to store business success by achieving and exceeding sales targets, applying a strong commercial mindset and demonstrating in-depth product knowledge.
• Engage proactively with clients to understand their needs, recommend tailored selections and complementary products, use cross-selling techniques, and introduce the full range of CELINE offerings.
• Collaborate with colleagues to support individual and collective goals and foster a positive team spirit and harmonious working environment.
• Welcome and advise clients, delivering exceptional, memorable service throughout their experience.
• Build lasting client relationships and loyalty through personalized clienteling, cross-selling and strategies that encourage repeat purchases.
• Follow internal procedures and guidelines to uphold compliance and ensure smooth, efficient store operations.
• Participate in store operations, including visual merchandising, restocking, transfers, after-sales service and inventory management.
• Represent CELINE and embody the Maison’s values and standards of excellence in every client interaction.
• Share product history and stories through engaging storytelling that strengthens clients’ connection to the brand.
• Maintain high standards of visual merchandising and personal presentation, contributing to CELINE’s elegant and sophisticated image.

Qualifications

• At least 1 year of professional sales experience in the fashion or luxury industry; the role also lists a minimum of 3 years’ experience.
• Passion for luxury fashion and a deep understanding of CELINE products, heritage and brand identity.
• Client-centric mindset focused on exceptional experiences and lasting relationships.
• Enthusiasm for challenges and a collective drive to achieve objectives.
• Initiative, a sense of service, natural curiosity, open-mindedness, optimism and empathy.
• Adaptability and flexibility in a dynamic retail environment.
• Strong ethical compass and commitment to compliance and corporate social responsibility.
• English proficiency; proficiency in other languages is an advantage.

Skills

Experience

At least 1 year of professional sales experience in the fashion or luxury industry; minimum 3 years’ experience.

Culture

Celine cultivates a refined, exacting workplace where creativity, discipline, and a deep respect for Parisian elegance shape every decision. As an employer, it values craftsmanship, cultural awareness, and strong individual ownership, offering teams an environment that is both demanding and inspiring within the world of luxury fashion.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.