Celine Client Advisor
CELINE Client Advisor (Full-time) — Harrods, London. Join CELINE to drive sales and deliver exceptional luxury client experiences at the Harrods boutique.
Overview
CELINE is a Parisian Maison within the LVMH group, celebrated for its refined leather goods, minimalist aesthetic and rigorous standards of craftsmanship. The brand maintains a discreet, contemporary luxury identity and seeks collaborators who combine commercial acumen with an appreciation for design, heritage and service excellence.
Role & Responsibilities
- Achieve and exceed individual and store sales targets through proactive business development and expert product knowledge.
- Engage clients proactively to understand needs, deliver personalised recommendations and employ cross-selling to maximise lifetime value.
- Deliver an exemplary, bespoke client experience through attentive clienteling, follow-up and after-sales care to cultivate long-term loyalty.
- Contribute to a collaborative team environment, supporting colleagues to meet collective objectives and sustain high morale.
- Support store operations including visual merchandising, inventory management, stock transfers, restocking and compliance with internal procedures.
- Act as a brand ambassador by embodying CELINE’s values, communicating product stories and maintaining impeccable personal presentation and store image.
Qualifications
- Minimum three years’ professional sales experience in fashion or luxury retail (flagship or department store experience advantageous).
- Fluency in English and professional working proficiency in French; additional languages are an asset.
- Demonstrable clienteling skills with a client-centric mindset and capacity to build long-term relationships.
- Strong commercial orientation, initiative and ability to meet measurable targets.
- Excellent presentation, discretion and a strong ethical approach to compliance and client confidentiality.
- Flexibility to work retail hours including weekends, peak periods and events.
Skills
Experience
Minimum 3 years of professional sales experience within fashion or luxury retail, with proven success in client development and meeting sales targets.
Education
No formal degree required; retail or luxury sales training and certifications are advantageous.
Workplace
The role is situated in London, England, UK. There are currently 436 open positions in London on Cerulean, with 11 added recently. Within England, Cerulean currently features 545 open roles, including 15 recent additions. Across UK, Cerulean lists 579 open roles — 23 of them newly added.
Culture
CELINE cultivates a quietly sophisticated workplace that values craftsmanship, discretion and contemporary creativity. As part of the LVMH group, the Maison emphasises professional development, inclusivity and collaborative teamwork while expecting high standards of service and personal presentation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.