Celine Client Advisor

About Celine

Founded in Paris in 1945 by Céline Vipiana, Celine is a storied French luxury house renowned for its modernist elegance, exacting craftsmanship, and quietly powerful vision of contemporary style. As part of LVMH, the Maison offers employees the opportunity to contribute to a global brand while remaining rooted in Parisian heritage, artisanal excellence, and creative discipline. Celine seeks individuals who combine cultural sensitivity, precision, and entrepreneurial spirit across design, merchandising, retail, operations, and corporate functions. The house fosters an environment where talent is expected to uphold exceptional standards, shape refined client experiences, and participate in the continuing evolution of a distinctive luxury identity.

Role & Responsibilities

• Contribute to store success by achieving and exceeding sales targets, applying a strong commercial mindset and deep product knowledge.
• Engage proactively with clients to understand their needs, recommend tailored and complementary products, use cross-selling techniques, maximize sales opportunities, and introduce the full range of CELINE offerings.
• Collaborate with colleagues to foster positive team spirit and support individual and collective goals.
• Help maintain a harmonious work environment where team members feel valued and motivated.
• Welcome and advise clients, providing exceptional service and a memorable experience.
• Build lasting client relationships through personalized clienteling, cultivate loyalty and long-term connections, and use cross-selling strategies to deepen engagement and encourage repeat purchases.
• Follow internal procedures and guidelines to uphold compliance and ensure smooth, efficient store operations.
• Participate in the operational life of the store, including visual merchandising, restocking, transfers, after-sales service, and inventory management.
• Represent CELINE as an ambassador, embodying the Maison’s values and standards of excellence in every client interaction.
• Share the history and stories behind products through engaging storytelling that deepens clients’ connection to the brand.
• Maintain high standards of visual merchandising and personal presentation, supporting CELINE’s elegant and sophisticated image.

Qualifications

• At least 1 year of professional sales experience in the fashion or luxury industry.
• Passion for luxury fashion and a strong understanding of CELINE products, heritage, and brand identity.
• Client-centric mindset focused on exceptional experiences and lasting relationships.
• Passion for challenges and collective commitment to achieving objectives.
• Initiative, a sense of service, natural curiosity, open-mindedness, optimism, and empathy.
• Adaptability and flexibility in a dynamic retail environment.
• Strong ethical compass and commitment to compliance and corporate social responsibility.

Skills

Experience

At least 1 year of professional sales experience in the fashion or luxury industry; the ATS also states a minimum of 3 years.

Culture

Celine cultivates a refined, exacting workplace where creativity, discipline, and a deep respect for Parisian elegance shape every decision. As an employer, it values craftsmanship, cultural awareness, and strong individual ownership, offering teams an environment that is both demanding and inspiring within the world of luxury fashion.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.