Celine Client Advisor
About Celine
CELINE is a Parisian luxury fashion and leather-goods Maison known for its minimalist elegance and impeccable craftsmanship. Part of the LVMH Group, CELINE maintains a global network of boutiques and emphasises product excellence, refined client service and the curated preservation of its heritage.
CELINE seeks a Client Advisor in Hamburg (6-month fixed-term) to deliver exceptional luxury client service and drive sales.
Role & Responsibilities
- Achieve and exceed individual and store sales targets through proactive client engagement and expert product recommendations.
- Develop and maintain long-term client relationships through personalised clienteling, follow-ups and tailored service.
- Identify cross-selling opportunities and introduce clients to complementary products across CELINE’s collections to maximise revenue.
- Deliver an exceptional in-store experience by providing authoritative product knowledge and compelling brand storytelling.
- Contribute to a positive team environment by collaborating with colleagues, supporting collective goals and sharing best practices.
- Maintain operational excellence by adhering to internal procedures, ensuring compliance and supporting smooth store operations.
- Uphold the Maison’s image through impeccable personal presentation and attention to visual merchandising standards.
Qualifications
- Fluency in Dutch (nl) and English (en) — both spoken and written.
- Minimum 3 years of professional sales experience, preferably within fashion or the luxury sector.
- Demonstrable commercial acumen with a proven track record of meeting or exceeding sales targets.
- Client-centric mindset with strong interpersonal and relationship-building abilities.
- High standards of personal presentation, discretion and brand-appropriate conduct.
- Adaptability, initiative and resilience in a fast-paced retail environment; commitment to compliance and CSR.
Skills
Experience
Minimum 3 years of professional sales experience in retail, preferably within the luxury or fashion industry, with proven ability to achieve sales targets and develop client relationships.
Education
High school diploma or equivalent; vocational training or certificates in retail, fashion or luxury goods preferred.
Workplace
This position is based in Hamburg, Hamburg, Germany.
Culture
CELINE fosters a composed, client-focused environment that privileges craftsmanship, discretion and refined aesthetics. As part of the LVMH group, the Maison values collaboration, professional development and an inclusive workplace that welcomes diverse talents while maintaining the highest standards of service.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Celine, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Luxury Sales Consultant», «Client Relations Advisor», «Boutique Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.