Celine Client Advisor

About Celine

Founded in Paris in 1945 by Céline Vipiana, Celine is a storied French luxury house renowned for its modernist elegance, exacting craftsmanship, and quietly powerful vision of contemporary style. As part of LVMH, the Maison offers employees the opportunity to contribute to a global brand while remaining rooted in Parisian heritage, artisanal excellence, and creative discipline. Celine seeks individuals who combine cultural sensitivity, precision, and entrepreneurial spirit across design, merchandising, retail, operations, and corporate functions. The house fosters an environment where talent is expected to uphold exceptional standards, shape refined client experiences, and participate in the continuing evolution of a distinctive luxury identity.

Role & Responsibilities

• Achieve and exceed individual sales targets while contributing to the store's overall business success through a strong commercial mindset and comprehensive product knowledge
• Engage proactively with clients to understand their needs, offering tailored recommendations and cross-selling complementary products that enhance their experience with CELINE
• Deliver exceptional client service by welcoming, advising, and providing personalized attention to each client, ensuring memorable interactions that foster loyalty
• Build and nurture lasting client relationships through personalized clienteling and engagement strategies that drive repeat purchases and brand advocacy
• Maintain operational excellence by adhering to CELINE's compliance procedures, visual merchandising standards, and inventory management protocols
• Serve as a CELINE ambassador, embodying the Maison's values and sharing the heritage and storytelling behind products to deepen client connections
• Collaborate closely with team members to foster a positive work environment and support collective achievement of store objectives
• Actively participate in store operations including visual merchandising, restocking, product transfers, after-sales service, and inventory management

Qualifications

• Minimum 1–3 years of professional sales experience in fashion or luxury retail
• Fluency in French and English; proficiency in additional languages is advantageous
• Deep passion for luxury fashion and demonstrated understanding of CELINE's products, heritage, and brand identity
• Client-centric mindset with a proven track record of building lasting relationships and delivering exceptional service experiences
• Strong commercial acumen with ability to identify and act on sales opportunities through cross-selling and upselling techniques
• Initiative, sense of service, natural curiosity, open-mindedness, and empathy
• Adaptability and flexibility to thrive in a dynamic, fast-paced retail environment
• Strong ethical compass and commitment to compliance and corporate social responsibility

Skills

Experience

Minimum one to three years of professional experience in sales, within the fashion or luxury industry. Demonstrated ability to engage clients consultatively, exceed sales targets, and build long-term customer relationships in a retail setting.

Education

No specific educational credentials are explicitly required; however, candidates should possess a strong grasp of fashion history, brand heritage, and luxury market dynamics.

Workplace

Culture

Celine cultivates a refined, exacting workplace where creativity, discipline, and a deep respect for Parisian elegance shape every decision. As an employer, it values craftsmanship, cultural awareness, and strong individual ownership, offering teams an environment that is both demanding and inspiring within the world of luxury fashion.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.