Cartier Sales Associate

About Cartier

Cartier is one of the world’s most revered Maisons of luxury, celebrated for its high jewellery, watchmaking excellence, and enduring Parisian elegance since 1847. As an employer, Cartier offers a refined environment where craftsmanship, creativity, client excellence, and entrepreneurial spirit are cultivated with care. Its teams contribute to a heritage defined by innovation, cultural influence, and exceptional savoir-faire, while benefiting from the global strength and values of the Richemont Group. Cartier seeks individuals who combine aesthetic sensitivity, precision, collaboration, and a commitment to service, inviting them to help shape the future of a Maison synonymous with beauty, rarity, and timeless distinction.

Role & Responsibilities

• Manage a sales channel and develop and implement channel sales strategies aligned with overall business objectives.
• Identify business opportunities, set sales targets, and monitor performance metrics to ensure sales goals are met or exceeded.
• Manage channel-partner relationships, negotiate contracts, and provide partners with training and support to sell products and services effectively.
• Develop relationship-management plans for complex prospective customer accounts, building ties with relevant decision-makers and influencers to support information exchange and issue resolution.
• Set objectives for sales calls; deliver presentations tailored to customer decision-makers’ and influencers’ interests and needs; gather and analyze relevant information; and secure agreement on customer requirements.
• Build a personal network in the business sector and represent the organization at industry events to gather market intelligence and enhance the visibility and reputation of its products and services.
• Configure complex product and service solutions and contractual terms for customers’ mid- to long-term needs, incorporating input from internal specialists; present solutions and negotiate agreements within commercial parameters, or review and authorize non-standard team proposals, escalating issues when necessary.
• Manage pricing and terms projects and negotiate pricing and terms with external strategic partners.
• Control assigned segments of business performance metrics, ensuring alignment with financial goals and objectives.
• Manage a contract portfolio and negotiate service-level agreements; plan, coordinate, and supervise activities related to major contracts.
• Oversee CRM system implementation and maintenance within the area of responsibility, identifying and communicating system-improvement opportunities.
• Implement and monitor compliance management for assigned segments of external partners.
• Develop product education courses to address identified needs, improve performance, and meet business requirements.
• Serve as the team’s subject-matter expert in technology, policy, regulation, or operational management; maintain external accreditations and up-to-date knowledge of regulations and industry practices through professional development, conferences, and specialist media.
• Ensure activities and responsibilities comply with the company’s diversity and inclusion guidelines.

Qualifications

• Master’s degree or equivalent level of education.
• Extensive experience handling the majority of situations and advising others.
• Experience in the general supervision of more junior colleagues.

Skills

Experience

Extensive experience enabling the job holder to handle the majority of situations and advise others; experience in general supervision of more junior colleagues.

Education

Master’s degree or equivalent level of education.

Workplace

Culture

Cartier fosters a workplace culture rooted in exceptional craftsmanship, creativity, and respect for its rich heritage as a leading luxury Maison. Employees are encouraged to uphold the highest standards of excellence while contributing to an international, collaborative environment where innovation, elegance, and client-centric service are deeply valued.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.