Cartier Logistics Coordinator

Overview

Cartier is a preeminent maison of high jewelry and watchmaking within the luxury sector, globally recognised for craftsmanship, refined aesthetics and client service. As part of the Richemont group, Cartier combines artisanal savoir-faire with international retail and distribution networks and attracts professionals who value discretion, excellence and attention to detail.

Role & Responsibilities

• Coordinate inbound and outbound shipments for boutiques, ateliers and warehouses, ensuring punctual delivery and secure handling of high-value goods.
• Manage inventory control processes, cycle counts and reconciliation between physical stock and WMS/ERP records.
• Prepare and validate shipping documentation, commercial invoices and customs paperwork; liaise with customs brokers to ensure compliance.
• Select and manage relationships with carriers, couriers and logistics service providers, negotiating terms and resolving operational issues.
• Oversee returns, repairs and movements between stores and workshops, maintaining traceability and chain-of-custody protocols for valuable items.
• Monitor logistics KPIs (delivery performance, inventory accuracy, transit times) and produce regular operational reports for stakeholders.
• Implement and maintain security, insurance and loss-prevention procedures appropriate to high-value product flows.
• Drive continuous improvement initiatives to optimise cost, lead time and process robustness across the supply chain.

Qualifications

• Minimum 3 years' professional experience in logistics, freight operations or inventory control; experience with high-value or luxury goods preferred.
• Proven knowledge of customs procedures, international shipping and freight documentation.
• Strong analytical skills with experience producing operational KPIs and reports.
• Demonstrated ability to manage vendor relationships and negotiate service terms.
• Capacity to work with confidential, high-value inventory and to apply strict security procedures.

Skills

Experience

At least three years of hands-on logistics or supply-chain experience, preferably in retail, luxury goods, watchmaking or jewellery environments; demonstrable experience managing international shipments and inventory accuracy.

Education

Bachelor's degree or equivalent in logistics, supply chain management, business administration or a related discipline, or comparable professional experience.

Workplace

Culture

Cartier cultivates a culture of craftsmanship, discretion and refined service. Teams operate with high standards of professionalism and collaboration, offering employees exposure to international operations and opportunities to develop specialist expertise in handling exceptional, high-value products.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.