Cartier Boutique Assistant
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Join Cartier in Tokyo as a Boutique Assistant, managing client experiences and supporting sales operations in a prestigious luxury environment.
Overview
Cartier, a renowned French maison established in 1847 in Paris, has long captivated individuals worldwide with its dedication to beauty and elegance. Once lauded by King Edward VII of England as "the jeweler of kings and the king of jewelers," Cartier's opulent universe reflects a unique style and an unending passion for creativity, established by the third-generation Louis Cartier. The maison's spirit remains unchanged today, continuously producing exquisite creations through a foundation of traditional craftsmanship and relentless innovation. As part of the Richemont Group, Cartier offers a prestigious environment for career growth in the luxury sector.
Role & Responsibilities
- Welcome clients and manage waiting times to ensure the highest level of customer experience upon entry and throughout their visit.
- Guide clients to appropriate areas within the boutique and introduce them to sales staff.
- Provide seating, refreshments, and reading materials to clients.
- Communicate estimated waiting times and ensure the first available sales associate or customer service representative attends to clients.
- Assist sales associates by handling merchandise and returning items to designated locations.
- Support back-office tasks related to sales, including warranty documentation and gift wrapping.
- Coordinate taxi arrangements and assist with non-payment related customer care services, such as product transportation.
- Adhere to all group, maison, and boutique policies and guidelines.
- Participate in inventory management, price labeling, and store opening and closing procedures.
- Contribute to the implementation of visual merchandising guidelines.
- Order boutique supplies, including bags, refreshments, printed materials, and office supplies.
- Ensure the reception and counters are in pristine condition.
Qualifications
- Minimum experience in retail, preferably in the service sector or luxury industry.
Skills
Experience
Candidates should possess at least minimal experience in retail, with a preference for those who have worked in the service sector or luxury industry.
Workplace
The successful candidate will be located in Tokyo, Tokyo, Japan. 184 luxury roles are listed in Tokyo on Cerulean, 1 posted in the last 48 hours. Across the Tokyo region, Cerulean lists 194 open positions — 1 listed in the past two days. Cerulean currently advertises 237 open roles in Japan, including 1 added in the last 48 hours.
Benefits
The position offers the opportunity to work within a prestigious luxury brand, providing a dynamic and supportive environment for professional development.
Culture
Cartier fosters a culture of elegance and innovation, deeply rooted in its rich heritage and commitment to craftsmanship. The workplace environment encourages teamwork, service orientation, and a proactive approach, valuing humility, positivity, and strong interpersonal skills.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.