Cartier Boutique Assistant

Location
Employment
Contract
Seniority
Entry-Level
Industry
High Jewelry
Posted
Apr 8, 2026

About Cartier

Cartier is an internationally renowned maison specialising in high jewellery, watches and luxury accessories, recognised for artisanal savoir‑faire and refined design. The brand operates as part of the Richemont group and maintains flagship boutiques in global capitals, combining heritage craftsmanship with a client‑centric retail experience.

Cartier Boutique Assistant (12‑month contract) in London — join the New Bond Street team to support sales, client service and boutique operations.

Role & Responsibilities

  • Deliver polished, discreet service to walk‑in and appointment clients, anticipating needs and building long‑term relationships.
  • Support sales activity by presenting product, demonstrating product provenance and features, and executing clientelling follow‑up.
  • Operate the point‑of‑sale system and accurately process transactions, refunds and after‑sales documentation in accordance with brand procedures.
  • Maintain boutique presentation to Cartier merchandising standards: visual merchandising, product rotation, cleanliness and window displays.
  • Manage stockroom operations including receipt, labelling, replenishment and basic stock reconciliation; escalate inventory discrepancies promptly.
  • Assist with client appointments, private viewings and in‑store events, coordinating logistics with management and other boutique teams.
  • Adhere to security, confidentiality and loss‑prevention protocols specific to high‑value luxury retail.

Qualifications

  • Proven customer‑facing experience in luxury retail or premium hospitality environments.
  • Strong numeracy and administrative accuracy for transactional and inventory tasks.
  • Impeccable personal presentation and grooming that reflect Cartier’s standards.
  • Eligibility to work in the UK for the duration of a 12‑month fixed‑term contract.

Skills

Clienteling and relationship management Sales and upselling techniques for high‑value products Point‑of‑sale (POS) operations and cash handling Visual merchandising and boutique presentation Inventory control and stockroom procedures Discretion and confidentiality when handling high‑net‑worth clients

Experience

Typically 1–2 years of retail or client‑facing experience, ideally within luxury goods (jewellery, watches, leather goods) or premium hospitality. Previous exposure to high‑value transactions and appointment‑based sales is advantageous.

Education

Secondary education (GCSE/A‑level or equivalent). Vocational training in retail, hospitality or visual merchandising is a plus.

Workplace

This position is based in London, England, UK.

Culture

Cartier cultivates a workplace defined by meticulous attention to craft and an elevated service ethos. The boutique environment on New Bond Street emphasises professionalism, continuous learning and collaboration within a heritage luxury maison.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Cartier, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Retail Sales Associate», «Boutique Sales Assistant», «Luxury Sales Assistant», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Cartier

Cartier Boutique Assistant

London, UK

Continue to the application.