Carolina Herrera Brand Ambassador

Location
Employment Full-Time
Seniority Junior
Department Retail & Boutique Operations
Industry Perfumes, Cosmetics & Prestige Beauty
Posted Apr 12, 2026
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Carolina Herrera seeks a Brand Ambassador at Harrods in London. Represent iconic fragrances and drive luxury beauty sales for the Carolina Herrera brand.

Overview

Carolina Herrera is a globally recognised luxury fashion house celebrated for refined tailoring, eveningwear and an acclaimed fragrance and beauty portfolio. Now part of the Puig group, the brand combines couture sensibility with commercial readiness across fashion and prestige beauty, operating in flagship stores and premium department-store environments worldwide.

Role & Responsibilities

  • Deliver an exceptional luxury client experience on the Harrods floor to elevate the Carolina Herrera brand and convert high-value clientele.
  • Drive beauty and fragrance sales through proactive client approach, tailored product recommendations and personalised clienteling.
  • Maintain thorough product and fragrance knowledge and communicate brand heritage, positioning and ingredient/usage details with confidence.
  • Manage merchandising and visual standards at the counter, including stock replenishment, display upkeep and adherence to brand guidelines.
  • Operate POS, process transactions and accurately record customer data in CRM systems to support follow-up and retention.
  • Achieve and exceed individual and counter sales KPIs, participate in promotional events, launches and sampling initiatives.
  • Collaborate with store management and the brand field team on reporting, inventory control and local marketing activations.
  • Ensure compliance with Harrods and brand operational procedures, including loss prevention and health & safety standards.

Qualifications

  • Proven track record in luxury retail or prestige beauty with measurable sales performance.
  • Strong interpersonal skills with a polished, client-facing manner and the ability to cultivate long-term relationships.
  • Solid product knowledge of fragrances and cosmetics or demonstrated ability to rapidly assimilate specialist product information.
  • Flexibility to work retail hours including weekends and peak seasonal periods.
  • Professional presentation consistent with a luxury brand environment; attention to detail in visual and service standards.
  • Relevant beauty or retail training (cosmetology/beauty diploma) is advantageous but not mandatory.

Skills

Clienteling and CRM-driven relationship management Luxury sales techniques and upselling Fragrance and cosmetics consultation Merchandising and stock replenishment Point-of-sale (POS) transaction handling Event support and in-store activation

Experience

At least 1–3 years of experience in luxury retail, prestige beauty or fragrance, demonstrating consistent sales results and experience working on a department-store counter or boutique.

Education

High school diploma or equivalent; vocational training in beauty/cosmetology is a plus.

Workplace

The successful candidate will be located in London, England, UK.

Culture

Carolina Herrera cultivates an atmosphere of refined elegance and meticulous attention to detail, blending couture heritage with contemporary retail professionalism. Teams operate in a collaborative, service-focused environment that values presentation, client discretion and brand ambassadorship.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

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Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Carolina Herrera, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Advisor», «Luxury Beauty Ambassador», «Fragrance Specialist», «Client Advisor — Beauty», «Retail Beauty Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.