Carolina Herrera Boutique Director
- Employment
- Full-Time
- Seniority
- Director
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 5, 2026
About Carolina Herrera
Carolina Herrera is an established luxury fashion house celebrated for refined womenswear, eveningwear and a distinguished fragrance portfolio. The brand operates internationally and benefits from the support and global infrastructure of the Puig group, offering a heritage-driven, client-centric retail experience within an internationally recognised luxury portfolio.
Carolina Herrera is hiring a Boutique Director in Miami to lead boutique operations, sales and client relations.
Role & Responsibilities
- Lead day-to-day operations of the Miami boutique, ensuring flawless execution of brand standards and guest experience.
- Own sales performance and KPI delivery through effective planning, coaching and performance management of the boutique team.
- Develop and maintain high-value client relationships via targeted clienteling, private appointments and bespoke service initiatives.
- Manage inventory, stock replenishment and visual merchandising to optimise sell-through and uphold merchandising directives.
- Recruit, train and retain boutique personnel; design development plans and cascade product and service knowledge.
- Prepare regular commercial reporting, local forecasting and action plans to meet monthly and seasonal targets.
- Control operational compliance including cash handling, loss-prevention, store housekeeping and regulatory obligations.
- Represent the brand locally by organising events, VIP activations and collaborating with the regional commercial team.
Qualifications
- Proven track record in luxury retail with progressive managerial responsibility in a boutique or flagship environment.
- Documented success achieving and exceeding sales targets, with strong commercial acumen and inventory control experience.
- Demonstrated ability to recruit, develop and inspire a high-performing retail team.
- Exceptional clienteling and interpersonal skills with a service-oriented, polished approach appropriate to a luxury clientele.
- Fluent business-level English; additional languages considered an asset (preferred but not required).
Skills
Experience
Typically 5+ years in luxury retail with at least 2 years in a managerial or director role within a boutique or flagship store, demonstrating consistent achievement of sales targets and leadership of a multi-person team.
Education
Bachelor's degree in business, fashion, retail management or equivalent professional experience preferred.
Workplace
The successful candidate will be located in Miami, Florida, USA.
Culture
Carolina Herrera cultivates a refined, client-first culture that emphasises craftsmanship, sartorial excellence and discreet luxury service. The workplace values commercial rigour, team mentorship and the opportunity to represent a globally recognised fashion house within a supportive international group.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Carolina Herrera, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Director», «Boutique Manager», «Flagship Store Director», «Retail General Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.