Canada Goose Seasonal Retail Associate

Role & Responsibilities

• Achieve or exceed personal sales and key performance targets that contribute to store results.
• Attend and participate in all store meetings, events, and product knowledge sessions.
• Contribute to a positive and productive store environment through effective communication, teamwork, and collaboration.
• Support key performance indicators and selling metrics—including conversion, average dollar per transaction, average unit retail, and units per transaction—by introducing customers to new, underperforming, and strategic product categories.
• Maintain store standards and cleanliness, organize the stockroom, process inbound and outbound shipments efficiently, and replenish the sales floor to support a seamless customer experience.
• Advise customers on product recommendations through expert product knowledge and cross-department collaboration.
• Use point-of-sale systems and operational tools accurately and efficiently in compliance with Canada Goose standards, and follow standard operating procedures.
• Actively seek feedback to improve performance and support personal and professional growth.

Qualifications

• At least 1–2 years of retail experience, preferably in a customer-focused, high-touch retail environment.
• Prior work experience with luxury or premium brands in high-volume locations.
• Availability to work Friday through Sunday and all holidays, with flexibility to work retail hours, including evenings.
• Self-motivated and able to work independently, with strong time-management, organizational, and multitasking skills, and the judgment to seek guidance when needed.
• Good understanding of store operations, including efficient shipment processing.
• Excellent communication and interpersonal skills, attention to detail, and adaptability.
• Basic computer skills, including Microsoft Office, specifically Word and Excel.
• Multilingual skills are a plus.

Skills

Experience

At least 1–2 years of retail experience; prior experience with luxury or premium brands in high-volume locations.

Benefits

Comprehensive and competitive Total Rewards Program; career-growth opportunities through internal and external programs; Goose Rewards and ICON Rewards; donation matching and paid volunteer time through CG Gives; resources to support physical and mental health and connection with colleagues.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.