- Location
- King of Prussia Pennsylvania USA
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 2, 2026
The Retail Sales Associate delivers outstanding customer experiences, meets sales and productivity targets, supports store operations, and builds customer relationships through clienteling. The role is full-time in King of Prussia, Pennsylvania.
Role & Responsibilities
- Meet or exceed personal sales targets and productivity standards.
- Foster a positive store environment through effective communication and collaboration with the management team.
- Attend and participate in store meetings, events, and product knowledge sessions.
- Help drive Net Promoter Score (NPS) and other selling and service metrics, including conversion, average dollar per transaction, and average unit retail.
- Contribute to the store’s Units per Transaction (UPT) by introducing new, underperforming, and strategic categories.
- Develop and maintain personal customer relationships through clienteling and post-sale customer engagement.
- Use in-store elements to create memorable customer experiences and encourage repeat purchases.
- Follow store operating procedures to minimize shrink.
- Process point-of-sale (POS) transactions in compliance with company standards.
- Support the upkeep of the physical store and its standards.
- Maintain visual merchandising directives.
Qualifications
- At least 2 years of customer service experience, preferably in apparel retail.
- A demonstrated record of successful sales performance.
- Previous experience with affluent and luxury brands in high-traffic locations.
- Strong time-management and multitasking skills.
- Ability to work efficiently in a fast-paced, team-oriented environment.
- Good understanding of CRM tools and processes.
- Excellent communication and social skills.
- Basic Microsoft Office skills, specifically Word and Excel.
- Proficiency in another language is an advantage.
Skills
Experience
At least 2 years of customer service experience, preferably in apparel retail.
Workplace
The role is situated in King of Prussia, Pennsylvania, USA — conveniently close to Philadelphia.
Explore jobs in the USA.
Benefits
Competitive Total Rewards Program; career growth opportunities through internal and external programs; Goose Rewards and ICON Rewards; donation matching and paid volunteer time through CG Gives; resources supporting physical and mental health, change, and connection with colleagues.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Canada Goose, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Sales Associate», «Client Advisor», «Retail Sales Consultant», «Customer Experience Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.