- Location
- Sydney New South Wales Australia
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 2, 2026
Canada Goose is seeking a Brand Ambassador to deliver an outstanding guest experience and support sales, store operations, inventory accuracy, and visual merchandising at Westfield Sydney. This is a permanent, full-time position.
Role & Responsibilities
- Contribute to the store’s overall target by achieving productivity standards.
- Meet or exceed personal sales targets, which may vary by season.
- Foster a positive store environment through effective communication, teamwork, and partnership with brand ambassadors and store management.
- Attend and participate in all store meetings, events, and product knowledge sessions.
- Demonstrate values and behaviours consistent with Canada Goose’s culture.
- Follow store operating procedures to minimise shrink.
- Process all point-of-sale (POS) transactions in compliance with company standards.
- Maintain inventory accuracy and ensure the proper organisation and care of Canada Goose products.
- Support the upkeep of the physical store and its standards.
- Maintain visual merchandising directives.
- Take on additional responsibilities as required by business needs.
- Deliver an outstanding guest experience through operational efficiency, including stockroom management, cash-wrap experience, and sales-floor best practices.
- Drive the CXE Score.
Qualifications
- Previous retail experience in a customer-focused environment is preferred.
- Demonstrated alignment with Canada Goose’s values of passion, relentlessness, entrepreneurship, and authenticity.
- Proven record of successful sales performance.
- Experience with affluent and luxury brands is an asset.
- Experience in a high-volume traffic environment is an asset.
- Ability to stand for extended periods and flexibility to work retail hours, including standard, peak, and holiday periods.
- Strong organisational skills and keen attention to detail.
- Ability to work efficiently in a fast-paced, team-oriented environment.
- Good understanding of inventory management and point-of-sale systems.
- Excellent communication and interpersonal skills.
- Self-motivated, able to work independently, and able to recognise when guidance is needed.
- Basic skills in Microsoft Office, specifically Word and Excel.
- Good command of English.
- Fluency in Mandarin is an advantage.
Skills
Workplace
The role is situated in Sydney, New South Wales, Australia.
Explore jobs in Australia.
Benefits
Comprehensive and competitive Total Rewards Program; career growth opportunities through internal and external programs; Goose Rewards and ICON Rewards; donation matching and paid volunteer time through CG Gives; tools and resources supporting physical and mental health, adapting to change, and connecting with colleagues.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Canada Goose, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Sales Associate», «Client Experience Associate», «Sales Advisor», «Retail Brand Representative», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.