Calvin Klein Supervisor, Retail
- Location
- BirminghamEnglandUK
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 22, 2026
Calvin Klein Supervisor, Retail position in Birmingham, UK. Lead store operations and drive sales performance.
Role & Responsibilities
- Ensure efficient shop floor operations to achieve optimal levels of customer service, sales performance, and profitability
- Support the management team in overseeing all personnel, product, merchandising functions, business processes, and store results
- Participate in weekly management meetings and staff briefings to align on business objectives
- Clearly communicate marketing initiatives and sales promotions to the team
- Drive shop floor sales and exceed store targets by motivating the team whilst delivering an exemplary customer experience
- Foster a positive store environment by treating all customers and colleagues fairly and consistently
- Support team delivery of business strategy through consistent training on product knowledge and store maintenance standards
- Achieve company standards for personal sales metrics, including sales versus budget, sales per hour, and units per transaction
- Execute manager-on-duty functions including store opening and closing procedures and floor management
- Emphasize to staff the importance of building quality relationships with internal and external customers
- Ensure staff accountability in creating a loyal customer base through exceptional, spirited service
- Implement and maintain visual merchandising directives across the sales floor and back room according to brand standards
- Collaborate with management to develop talent pipelines for key positions and identify potential successors
Qualifications
- Proven supervisory or specialist experience within a premium or luxury brand environment
- Demonstrated people management experience with the ability to resolve conflict and navigate disagreements constructively
- Strong communicative skills with the ability to build relationships naturally
- Team-oriented mindset with recognition and celebration of colleagues' contributions
- Ability to provide constructive feedback that drives positive behavioral change
- Comfort navigating organizational change with adaptability and pace
- Energetic and authentic presence on the shop floor
- Initiative-driven approach to problem-solving with a can-do attitude
Skills
Experience
Previous supervisory or specialist roles within a premium or luxury brand, with demonstrated people management and team leadership experience.
Workplace
This position is based in Birmingham, England, UK.
Benefits
Competitive and comprehensive benefits program designed to support associates both at home and at work.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Calvin Klein, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Supervisor», «Retail Operations Supervisor», «Senior Sales Supervisor», «Floor Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.