Calvin Klein Retail Supervisor
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Oct 5, 2026
About Calvin Klein
Calvin Klein is a globally influential American fashion house founded in New York in 1968, celebrated for its refined minimalism, modern sensuality, and cultural impact across apparel, underwear, denim, fragrance, and lifestyle categories. As an employer, the brand offers a dynamic environment where design intelligence, commercial agility, and inclusive storytelling converge. Its teams contribute to a legacy shaped by bold imagery, disciplined simplicity, and a distinctly urban point of view. Calvin Klein seeks talent eager to challenge convention, understand contemporary consumers, and build resonant brand experiences within an international organization committed to creativity, collaboration, and responsible growth.
Calvin Klein is seeking a Retail Supervisor for its Ashford outlet to support store management, lead the shop floor, drive sales and service standards, and develop the team. The role is full-time.
Role & Responsibilities
- Ensure the efficient operation of the shop floor to achieve high levels of customer service, sales and profit.
- Support the management team in managing personnel, product and merchandising functions, business processes and store results.
- Participate in weekly management and other staff meetings.
- Communicate marketing and sales promotions clearly to staff.
- Drive shop-floor sales and exceed store targets by motivating the team while delivering an exemplary customer journey.
- Foster a positive store experience by treating customers and colleagues fairly and consistently.
- Support delivery of the business strategy and ensure consistent training in product knowledge and store maintenance.
- Meet company standards and goals for personal sales results, including sales versus budget, sales per hour and units per transaction.
- Perform manager-on-duty duties, including store opening and closing and management of the sales floor.
- Emphasise the importance of quality relationships with internal and external customers.
- Hold staff accountable for building a repeat customer base through spirited, unparalleled service.
- Ensure visual merchandising directives and “door to floor” best practices are implemented on the sales floor and in the back room, reviewing them regularly for consistency.
- Work with the management team to build a talent pool for key positions, including potential successors.
Qualifications
- Previous supervisory or specialist experience within a premium or luxury brand.
- Previous people-management experience, including the ability to resolve conflict and unproductive disagreements.
- Effective communication skills and the ability to build relationships easily.
- A team-oriented approach that recognises and celebrates others’ contributions and achievements.
- Confidence in giving feedback that promotes positive behavioural change.
- Ability to adapt quickly to change and work at pace.
- Energetic, authentic presence on the shop floor.
- A can-do approach and initiative in finding in-store solutions.
Skills
Experience
Previous supervisory or specialist experience within a premium or luxury brand, and previous people-management experience.
Workplace
The successful candidate will be located in Ashford, England, UK.
Benefits
Competitive and comprehensive benefits programme designed to provide protection, peace of mind and flexibility at home and at work.
Culture
Calvin Klein fosters a modern, inclusive workplace culture shaped by bold creativity, confident self-expression, and a global fashion perspective. As an employer, the brand encourages collaboration across disciplines, empowers teams to challenge conventions, and maintains a fast-paced environment where innovation and cultural relevance are central to its identity.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Calvin Klein, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Floor Supervisor», «Store Team Leader», «Assistant Store Manager», «Retail Team Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.