Calvin Klein Floor Manager

About Calvin Klein

Calvin Klein is a globally influential American fashion house founded in New York in 1968, celebrated for its refined minimalism, modern sensuality, and cultural impact across apparel, underwear, denim, fragrance, and lifestyle categories. As an employer, the brand offers a dynamic environment where design intelligence, commercial agility, and inclusive storytelling converge. Its teams contribute to a legacy shaped by bold imagery, disciplined simplicity, and a distinctly urban point of view. Calvin Klein seeks talent eager to challenge convention, understand contemporary consumers, and build resonant brand experiences within an international organization committed to creativity, collaboration, and responsible growth.

Role & Responsibilities

• Ensure the efficient operation of the shop floor to achieve the highest levels of customer service, sales and profit.
• Support the management team in managing personnel, product and merchandising functions, business processes and store results.
• Communicate individual sales goals, key performance indicators, store results, product sales and other relevant information to staff daily.
• Hold brief meetings at the end of employees’ shifts to summarise performance results and provide constructive feedback and recognition.
• Execute and model company best practices in customer service, store operations, loss prevention and point of sale.
• Meet company standards and goals for personal sales results, including sales against budget, sales per hour and units per transaction.
• Respond to and communicate competitor and community information that could affect the business to the Store Manager.
• Focus staff on the importance of strong relationships with internal and external customers.
• Manage customer complaints effectively and promptly.
• Analyse store-level reports and create action plans to improve results.
• Communicate daily store operational issues effectively to the Store Manager.
• Perform manager-on-duty duties, including managing store opening and closing and the sales floor.

Qualifications

• Previous experience in supervisory or specialist roles within a premium or luxury brand.
• Previous people-management experience and the ability to resolve conflict and unproductive disagreements.
• Effective communication skills and the ability to build relationships easily.
• A team-oriented approach, recognising and celebrating others’ contributions and achievements.
• Confidence giving feedback that promotes positive behavioural change.
• Ability to adapt quickly to change and work at pace.
• Energetic and authentic, with a clear presence on the shop floor.
• A proactive, can-do approach to issues and initiative in finding in-store solutions.

Skills

Compensation

The base compensation for this position is EUR 19.19 per hour.

Benefits

A competitive and comprehensive benefits programme offering protection, peace of mind and flexibility to support employees at home and at work.

Culture

Calvin Klein fosters a modern, inclusive workplace culture shaped by bold creativity, confident self-expression, and a global fashion perspective. As an employer, the brand encourages collaboration across disciplines, empowers teams to challenge conventions, and maintains a fast-paced environment where innovation and cultural relevance are central to its identity.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.