Calvin Klein Floor Manager
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 22, 2026
Calvin Klein Floor Manager role at Bicester Village outlet in the UK. Lead retail operations and team performance for this premium fashion brand.
Role & Responsibilities
- Ensure efficient shop floor operations to achieve optimal customer service, sales performance, and profitability
- Lead and manage personnel across all functions including product knowledge, merchandising, and store processes
- Communicate daily with staff regarding individual sales goals, key performance indicators, store results, and product performance
- Conduct end-of-shift briefings with team members, providing constructive feedback and recognition of performance
- Execute and model company best practices in customer service, store operations, loss prevention, and point-of-sale procedures
- Achieve personal sales targets including sales versus budget, sales per hour, and units per transaction metrics
- Monitor competitive landscape and community factors impacting business performance and communicate findings to Store Manager
- Cultivate and emphasize quality relationships with internal and external customers
- Manage customer complaints with efficiency and professionalism
- Analyze store-level reports and develop action plans to improve operational and sales results
- Communicate operational challenges and daily issues to Store Manager
- Perform manager-on-duty functions including store opening and closing procedures and floor management
Qualifications
- Previous supervisory or specialist role experience within a premium or luxury brand
- Demonstrated people management experience with ability to resolve conflict and disagreements
- Strong communicative skills with proven ability to build relationships
- Team player mentality with recognition of others' contributions and achievements
- Confidence in delivering feedback that drives positive behavioral change
- Ability to thrive amid change and adapt quickly to evolving circumstances
- Energetic and authentic presence on the shop floor
- Problem-solving orientation with a solutions-focused 'can do' approach
Skills
Experience
Track record of supervisory or specialist roles within premium or luxury retail environments with demonstrated people management capability
Workplace
This position is based in Bicester, England, UK, within easy reach of London.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Calvin Klein, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Floor Manager», «Retail Floor Supervisor», «Sales Floor Manager», «Store Operations Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.